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Patient Pathways 2026 - The Copay and Patient Services Congress
November 17-20, 2026
Sheraton Philadelphia DowntownPhiladelphia, PA
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Day Four: Thursday, November 20

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Day Four: Thursday, November 20
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Showing 1 of 1 Streams
8:00am - 8:30am
Continental Breakfast and Networking
Showing 2 of 2 Streams
8:30am - 8:35am
Track Chair Remarks
8:35am - 9:15am
Proving the Value of Patient Support Programs – Measuring Impact, Justifying Resources and Balancing Cost vs. Outcomes
9:15am - 9:45am
Mitigating Risk and Maximizing Impact – Utilizing Patient Ambassadors and Influencers in Your Program
9:45am - 10:15am
Fostering Program Value through Internal Cross-Functional Collaboration
8:30am - 8:35am
Track Chair Remarks
8:35am - 9:15am
Crushing the Bottleneck – AI Agents to Accelerate Time to Therapy
9:15am - 9:45am
They Will Ask – Prepare for Leadership Conversations on Best-in-Class Patient Support Programs and the Evolving Treatment Experience
9:45am - 10:15am
Don’t Just Automate – Reinvent: Strategic AI Deployment in Patient Support
Showing 1 of 1 Streams
10:15am - 10:45am
Networking and Refreshment Break
Showing 1 of 1 Streams
10:45am - 11:30am
Navigating the Administration – Adapting Patient Services in a Changing Climate
11:30am - 12:00pm
Revolutionizing Healthcare Delivery – The Low Down on Direct-to-Patient Distribution Channels
Showing 2 of 2 Streams
12:00pm - 1:15pm
Networking Luncheon
12:00pm - 1:15pm
**Closed Door Luncheon** Essential Tools in the Gross-to-Net Battle: Fighting Back Against PBM Practices and Stopping Suspicious Pharmacy Activity
Showing 1 of 1 Streams
1:15pm - 2:00pm
Scaling Patient Support – Navigating Challenges and Opportunities Across Organization Size and Stage
2:00pm - 2:30pm
Policy and Market Access Updates – Addressing Cost-Shifting Strategies
Showing 1 of 1 Streams
2:30pm - 2:35pm
Close of Conference
Day Three: Wednesday, November 19
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