Agenda - Day Four: Thursday, November 19

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Networking Break

08:00 - 08:30

Continental Breakfast and Networking

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Track A: Compliance and Legal

Track B: Innovation and Operation

08:30 - 08:35

Track Chair Remarks

Chrissy Bradshaw - Senior Director, Brand and Compliance Counsel, Rocket Pharmaceuticals

08:35 - 09:15

Proving the Value of Patient Support Programs – Measuring Impact, Justifying Resources and Balancing Cost vs. Outcomes

Bob Sexton - Senior Vice President, Patient Services, Syneos Health Deployment Solutions
Betsy Thorne - Senior Director, Market Access & Patient Support, Syneos Health Deployment Solutions

09:15 - 09:45

Mitigating Risk and Maximizing Impact – Utilizing Patient Ambassadors and Influencers in Your Program

Kelley Medeiros - Compliance Officer, Neuromodulation, LivaNova Plc.
Stacey Levine - Executive Legal, Compliance and Privacy Counsel, Corporate Counsel – Market Access | Government Contracting | Business Development at Shionogi

09:45 - 10:15

Fostering Program Value through Internal Cross-Functional Collaboration

Chrissy Bradshaw - Senior Director, Brand and Compliance Counsel, Rocket Pharmaceuticals
Rakan Ghubej - Senior Director, Senior Corporate Counsel, Kyowa Kirin, Inc.

08:30 - 08:35

Track Chair Remarks

Kristine McGaughey - Vice President of Implementation, ConnectiveRx

08:35 - 09:15

Crushing the Bottleneck – AI Agents to Accelerate Time to Therapy

Kshitij Gupta - Co-Founder and CEO, 100ms
Naresh Aggarwal - Founders Office, 100ms

09:15 - 09:45

They Will Ask – Prepare for Leadership Conversations on Best-in-Class Patient Support Programs and the Evolving Treatment Experience

Ed Gajewski - Principle, Nuvera Life Science Consulting
Corey Ford - Principal, Nuvera, an Inizio Engage Company
Jens Kulstad - Head of PURE Engagement, Nuvera Life Science Consulting

09:45 - 10:15

Don’t Just Automate – Reinvent: Strategic AI Deployment in Patient Support

Josh Feazell - Strategic Partnerships, Infinitus
Michele Angelaccio - Vice President, Service Design & Platform Innovation, Novartis Patient Support, Novartis

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Networking Break

10:15 - 10:45

Networking and Refreshment Break

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Patient Support Services Strategies

10:45 - 11:30

Navigating the Administration – Adapting Patient Services in a Changing Climate

Chris Dowd - Senior Vice President, ConnectiveRx
Mallory O’Connor - Executive Director, Public Policy, Mallinckrodt Pharmaceuticals
Kristin Manzolillo - Senior Director and Team Lead, US Oncology Patient Solutions Strategy, Pfizer

11:30 - 12:00

Revolutionizing Healthcare Delivery – The Low Down on Direct-to-Patient Distribution Channels

Chris Villani - Executive Director, NPS Hematology Strategy & Management, US

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Networking Break

Executive Session

12:00 - 13:15

Networking Luncheon

12:00 - 13:15

**Closed Door Luncheon** Essential Tools in the Gross-to-Net Battle: Fighting Back Against PBM Practices and Stopping Suspicious Pharmacy Activity

Simon Kasmir - Director of Product Management, ConnectiveRX
Kristine McGaughey - Vice President of Implementation, ConnectiveRx
Jennie Sakimura - Senior Director, Patient Services & Specialty Pharmacy Programs, Sanofi
Ellis Wheby - Director, Patient Services & Distribution, Tarsus Pharmaceuticals

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Patient Support Services Strategies

13:15 - 14:00

Scaling Patient Support – Navigating Challenges and Opportunities Across Organization Size and Stage

Loan Villaverde - Senior Director, Data Strategy, Claritas Rx
Kate Friday - Senior Director, Patient and Specialty Pharmacy Service, Teva Pharmaceuticals
Lee Liberator - Vice President, Patient Services and Reimbursement, Priovant Therapeutics, Inc.

14:00 - 14:30

Policy and Market Access Updates – Addressing Cost-Shifting Strategies

Anna Hyde - Vice President of Advocacy and Access, Arthritis Foundation

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Networking Break

14:30 - 14:35

Close of Conference

Day Four: Thursday, November 19Thursday, 19 November 2026

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