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Patient Support Services Congress
November 20-21, 2024
Hilton Penn’s LandingPhiladelphia, PA

Spark Innovation and Ensure Compliance in Your Patient Support Program to Optimize Program Effectiveness and Enhance Patient Outcomes

Discover creative strategies and implement innovative solutions to overcome complex compliance challenges, adapt to evolving regulatory environment and enhance program performance.

Riveting Discussions and Insights from Industry Patient Pioneers

The Only Event Uniting Compliance and Operations Teams

Compliance and Operations teams unite at Patient Support Services Congress for next-level benchmarking to drive program success. Benefit from collaborative sessions as well as individualized tracked content and walk away with everything you need to propel your program forward:


Compliance and Legal:

  • Empower, Don't Encumber – Ensuring Compliance in Field Based Roles
  • Next-Level Strategies for Monitoring Fraud & Mitigating Claims Abuse within your Patient Support Program
  • Instating a Culture of Compliance within Patient Services
  • And more!


Innovation and Operations:

  • The Rise of Support Services for Retail Drugs
  • Cracking the Code – High-Touch Support for Rare Disease Patients and Ultra-Rare Therapeutics
  • Driving Program Awareness through Stakeholder Collaboration
  • And more!

Identify and Execute New Innovation Within Your Patient Services Program

  • Hear from enforcement agents directly on the latest trends and high priority risk areas within patient services
  • Uncover the latest digital tools and solutions to personalize patient engagement, improve access, drive program effectiveness and ease provider workflow
  • Strategize on building customized programs and tailoring patient interaction for both retail and specialty therapeutics
  • Benchmark best practices in retaining gross-to-net balance to ensure program effectiveness and sustainability
  • Discuss what is top of mind on compliance’s radar and why it should also be on yours
  • Understand best practices in monitoring hubs throughout their lifecycles and the key metrics to measure program success and effectiveness
  • Participate in intimate roundtable discussions to foster in depth benchmarking and solution sharing on some of the industry's current hottest topics

Collaborate With the Top Stakeholders to Improve Program Performance

Industry thought leaders will gather and provide fresh perspectives on the most pressing issues. Garner invaluable insights from representatives of:

  • AbbVie
  • Apellis Pharmaceuticals
  • Bayer
  • Blueprint Medicines
  • Cardinal Health
  • Catalyst Pharmaceuticals
  • Chiesi USA, Inc.
  • GSK
  • Novartis
  • Novo Nordisk
  • Otsuka
  • Pfizer
  • PharmaCord
  • Sanofi
  • And more!

Connect and Network with Key Decision-Makers at Patient Support Services Congress

Whether you’re looking to generate quality leads, showcase thought leaders, or reinforce your brand, collaborate with us to identify custom sponsorship opportunities to help you reach your business objectives.

For more information about custom opportunities to reach a qualified audience, please contact:

Karen Hanover: KarenH@informaconnectls.com | +1-617-290-6113

Regulatory Director

Biogen

I highly recommend CBI's Patient Support Services Congress to anyone involved in commercial patient outreach programs. The content was current and relevant; the speakers were excellent, and the overall conference was well run and moderated.

Put Yourself CenterStage

Build your personal brand. Position your company as leaders. Engage your community and peers.

Join CenterStage, Informa Connect's speaker rewards program, and get access to new opportunities to speak, create content, and get published on our online platforms. Earn points and redeem them for rewards every time you speak at an event or your content is viewed on Streamly - the new business video platform, powered by Informa, for experts, by experts like you.

You'll have member access to resources, to guide you through the process and intricacies of showcasing your stories, expertise, learnings, and content across a wide range of in-person, hybrid, and virtual events.

Watch the video and click the link to find out more!

Content Corner

Access and Channel Insights

Explore our access and channel content corner and stay up-to-date on the latest news, articles and more