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Patient Support Services Congress
November 20-21, 2024
Hilton Penn’s LandingPhiladelphia, PA

Execute optimized, compliant patient support programs to deliver superior patient outcomes and value

Innovative discussions on access strategy, patient interactions, case management, compliance frameworks and more. Prepare to navigate complex compliance hurdles while strengthening and innovating patient-oriented programs at Patient Support Services Congress.


The Patient Support Services Congress 2023 team would like to thank all of our speakers, sponsors and attendees for participating in this year's incredible event. We are thrilled the community was able to convene again, both in-person and virtually, for robust, collaborative and insightful discussions and networking. Stay tuned for the exciting updates on what's in store for 2024. We can't wait to welcome everyone back next year!


The Only Event Uniting Compliance and Operations Teams

Compliance and Operations teams unite at Patient Support Services Congress for next-level benchmarking to drive program success. Benefit from collaborative sessions as well as individualized tracked content and walk away with everything you need to propel your program forward:

Compliance and Legal:

  • Compliance Considerations for Patient Support Programs
  • Implementing Safeguards for Hub Services
  • Patient Data and Privacy – An Essential Component in your Support Program
  • Bac to the Basics – Ensuring Compliance in Field Based Roles
  • And more!

Innovation and Operations:

  • From the Ground Up – Creating and Catering Patient Support Services
  • Outside Affordability – Maximizing Effectiveness in Patient Support Programs
  • Improving Medication Adherence through Innovative Patient Support Offerings
  • Encouraging Connectivity between Patient Services and Payer Teams

Innovative Discussions, Cutting-Edge Case Studies and Critical Insights to Achieve Your Top Business Objectives

  • Hear from government regulators directly on an enforcement update exploring oversight and high priority risk areas for patient services
  • Engage in industry stakeholder discussions surrounding the hottest market trends impacting access, adherence and the patient journey – including accumulators, maximizers and specialty carveouts
  • Take a deep dive into the evolving digital landscape to harness the power of your data and understand the implications of AI and machine learning
  • Benchmark with colleagues on the best practices surrounding efficient and compliant implementation and execution of patient support services

Collaborate With The Top Stakeholders to Improve Program Performance

Industry thought leaders will gather and provide fresh perspectives on the most pressing issues. Garner invaluable insights from representatives of:

  • Alexion, AstraZeneca Rare Disease
  • Novartis
  • Azurity Pharmaceuticals
  • Teva Pharmaceuticals
  • Sage Therapeutics
  • Blueprint Medicines
  • Takeda
  • Bluebird Bio
  • And more!

Connect and Network with Key Decision-Makers at Patient Support Services Congress

Whether you’re looking to generate quality leads, showcase thought leaders, or reinforce your brand, collaborate with us to identify custom sponsorship opportunities to help you reach your business objectives.

For more information about custom opportunities to reach a qualified audience, please contact:

Karen Hanover: | +1-617-290-6113 

Regulatory Director


I highly recommend CBI's Patient Support Services Congress to anyone involved in commercial patient outreach programs. The content was current and relevant; the speakers were excellent, and the overall conference was well run and moderated.

Put Yourself CenterStage

Build your personal brand. Position your company as leaders. Engage your community and peers.

Join CenterStage, Informa Connect's speaker rewards program, and get access to new opportunities to speak, create content, and get published on our online platforms. Earn points and redeem them for rewards every time you speak at an event or your content is viewed on Streamly - the new business video platform, powered by Informa, for experts, by experts like you. 

You'll have member access to resources, to guide you through the process and intricacies of showcasing your stories, expertise, learnings, and content across a wide range of in-person, hybrid, and virtual events. 

Watch the video and click the link to find out more!