Shruti Patel
Shruti Patel has been nominated for the 'Woman in PayTech' award at the PayTech Awards USA 2025.
Transforming Business Banking at U.S. Bank
Shruti Patel joined U.S. Bank in 2023, bringing two decades of financial services experience across payments, banking, and fintech. She inherited a business banking product team with promising growth along with challenges from legacy technology and silos. With her unique expertise and vision, Shruti has accelerated the segment, driving innovation and delivering seamless solutions for small businesses.
Shruti’s leadership has centered on U.S. Bank’s ability to offer a truly comprehensive suite of solutions for businesses of all sizes. She has focused on solving a critical pain point for business owners: the complexity of managing cash flow across disconnected systems. Under her guidance, U.S. Bank is delivering integrated solutions that simplify operations, save time, and reduce costs for clients—empowering them to reinvest in their businesses.
Landmark Initiatives Under Shruti’s Leadership
In April 2025, Shruti led the launch of two groundbreaking products that exemplify her ability to drive collaboration and innovation across the bank:
U.S. Bank Business Essentials®
A bundled solution that combines payments and banking into a unified digital experience. Business Essentials offers an all-in-one checking account with payments acceptance capabilities, free same-day access to funds, a free mobile card reader, and unlimited digital transactions with no monthly maintenance fees.
Spend Management Tool
Built directly into the business credit card digital experience, this tool enables clients to monitor, track, and control card-based spending without additional setup.
Authentic Leadership and Mentorship
Shruti Patel is not only a visionary leader but also an authentic and relatable role model. As she has risen to the CPO level, she has maintained her unique voice. Her authenticity has set her apart, earning trust and respect from colleagues and clients alike.
Shruti is passionate about mentoring and advocating for women in finance. She dedicates time to 1:1 mentoring, speaks frequently on the topic, and has coached women and individuals from disadvantaged backgrounds. At a previous firm, she led a coaching program for formerly incarcerated individuals, demonstrating her commitment to creating opportunities for those who face systemic barriers.