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PayTech Awards USA

Jack Ingram
Chief Information Office at WECU
Speaker

Profile

Jack Ingram is the Chief Information Officer for WECU, a credit union based in Washington State, recently named the Best Credit Union in Washington State by S&P Global Market Intelligence.

Jack has over 20 years of experience within the financial services sector; serving in technology leadership roles, at both credit unions and community banks. He is passionate about financial services and the intersection of technology, operations, and security and how the smart interplay of technology can remove friction for members, while simultaneously improving efficiency within the credit union. He was recognized as one of American Banker's Innovators of the Year in 2023.

In his role at WECU, Jack is responsible for the overall digital and technology strategies within the credit union, which includes delivery and support for all retail banking, business banking, direct and indirect lending, risk management, and digital platforms. He remains focused on developing and implementing a digital-first technology strategy aligned with the organization’s mission, vision, and values. This has led to extensive partnerships with multiple Fintechs and dramatically shifted the credit union's ability to offer relevant and meaningful products and services to its membership.