EXHIBITOR MANUAL
As a sponsor in this year's program, our number one priority is to deliver you both an outstanding Live and Virtual experience, resulting in more opportunities for networking, brand visibility and lead generation than ever before.
Below you will find information and links that will prepare you for the Pharmaceutical Compliance Congress. Please read carefully though each section, and let us know if you have any questions.
Sales
Event Operations
Event Logistics
Chabelyz Mejia
Exhibitor & Sponsor Logistics
Kari Pilone
ConnectMe
Nick Pappas
Event Schedule
Exhibitors may not set up or tear down outside of the specified times without approval from Show Management.
Exhibitor Move In and Move Out
The Exhibit Hall will be in Salon I, located on the Fifth Floor.
Exhibition set up hours:
Sunday, April 27th: 4:00 PM - 6:00 PM
Exhibition break down:
Wednesday, April 30th: 1:00 PM - 3:00 PM
Exhibit Hours
Monday, April 28th:
7:30 AM - 6:45 PM
Networking Breakfast: 7:30 AM - 8:30 AM
Networking Break: 10:40 AM - 11:10 AM
Networking Luncheon: 12:40 PM - 2:10 PM
Networking Break: 3:40 PM - 4:10 PM
Networking Reception: 5:45 PM - 6:45 PM
Tuesday, April 29th:
7:30 AM - 5:30 PM
Networking Breakfast: 7:30 AM - 8:20 AM
Networking Break: 10:30 AM - 11:00 AM
Networking Luncheon: 1:00 PM - 2:30 PM
Networking Break: 3:30 PM - 4:00 PM
Wednesday, April 30th:
7:30 AM - 2:45 PM
Networking Breakfast: 7:30 AM - 8:30 AM
Networking Luncheon: 12:00 PM - 2:45 PM
Deadlines
Please review this list of important deadlines for both the In-Person and Virtual Event:
Monday, April 14th:
- Pass Registration Due
Wednesday, April 23rd:
- Tracking for booth materials due to Informa Connect
- Earliest date for packages to arrive at hotel
Pass Registration Due - Monday, April 14th
Complimentary Passes
The primary contact from each company will receive a unique activation link and details of how to create an account on our registration portal, Visit Connect, to register your complimentary passes for the in-person event. All in-person passes will receive logins for the event platform, ConnectMe.
You are entitled to a certain number of complimentary registration passes per your agreement. If you are unsure of how many passes you have used, or what is included within your package, please contact Kari Pilone- Kariana.Pilone@informa.com
Instructions on how to register your complimentary passes will be communicated via email through the Exhibitor Manual Kit. If you have any changes to registered passes after submitting, please contact Kari Pilone.
Speakers will automatically be registered and do not count towards your complimentary booth pass allotment. If you have not yet submitted your speaker details, please send to FILL as soon as possible. Speakers will be contacted directly with further information about their participation.
Additional Passes
If your need to register for additional booth passes over your allocation, please contact Derek Tagliarino - derek.tagliarino@informa.com
If you need to register for additional conference passes over your allocation - this can be handled through delegate sales: Zaynab Noor - zaynab.noor@informa.com and Alameen Ali - alameen.ali@informa.com
Exhibitor Setup
Shipping - Tracking Numbers
As part of our customer service to the exhibitors, please send complete tracking information to Kari Pilone
Please note, without tracking number information – it is very difficult to track items onsite.
Our show management team will help track packages on-site should any issues or delays arise.
For shipping, please label with the below:
Company & Onsite Contact Name
Number of boxes (i.e. 1 of 3, 2 of 3, etc.)
Informa Connect/PCC
The Ritz-Carlton, Tyson's Corner
1700 Tysons Boulevard
McLean, VA 22102
MEETING ROOM DETAILS
Registration: Salon Ballroom Foyer
Exhibits/Breaks: Salon I
General Session: Salon II & III
Breakouts: Peachgrove & Old Dominion
SHIPPING INFORMATION
Please note the below handling fees. These handling fees are in addition to standard shipping charges, inbound and outbound.
• $5.00 per box loaded in and $5.00 per box loaded out
• $20 per crate loaded in and $20 per crate loaded out
• $200 per pallet loaded in and $200 per pallet loaded out
Boxes may not arrive earlier than: Wednesday, April 23rd
Common carrier packages must have pre-paid labels attached and should be left at your booth for the hotel to move to the dock. You may be required to request a pickup from your carrier – please reference the below schedule:
FedEx Express pick up must be requested
FedEx Ground pick up must be requested
UPS (all) pick up must be requested
All other carriers pick up must be requested
Please send complete tracking information to Kari Pilone - Kariana.Pilone@informa.com
Please note, without tracking number information – it is very difficult to track items onsite.
Booth Setup & Breakdown
Booth Setup: Sunday, April 27th, 4:00 PM - 6:00 PM
Booth setup will begin in Salon I, and close at 6:00 PM. The hall will reopen at 7:30 AM the following morning for attendees.
Each exhibit will be 8’ inline booth space for a tabletop exhibit. Included in the booth space is a 6’ table, and 2 chairs.
Electricity can be ordered VIA Encore and AV can be ordered VIA Metro.
A backwall popup display under 8x8 is allowed, or other self-provided graphics like pull-up banners – though all must be placed behind the booth and not on the sides of the table. With the hotel’s limited storage space, all spare boxes/cases must be stored under or behind the table.
Exhibitor breakdown will on Wednesday, April 30th at 1:00 PM. Close of conference is at 2:45 PM.
Electricity: https://eventnow.encoreglobal.com/myevents/result/index/show_id/76c8fe85-86f0-ef11-9341-7c1e5200e5c4/
Show Schedule
Exhibit Hall Hours:
- Sunday, April 27th - 4:00 PM - 6:00 PM (Exhibitor Booth Setup Only)
- Monday, April 28th - 7:30 AM - 6:45 PM
- Reception: 5:45 PM - 6:45 PM
- Tuesday. April 29th - 7:30 AM - 5:30 PM
- Wednesday, April 30th - 7:30 AM - 1:00 PM
- Breakdown 1:00 PM
Registration Desk Hours:
- Monday, April 28th - 7:30 AM - 6:45 PM
- Tuesday. April 29th - 7:30 AM - 5:30 PM
- Wednesday, April 30th - 7:30 AM - 2:45 PM
Exhibit Hall Floorplan
AV Request Form
Accommodation
Pharmaceutical Compliance Congress 2025 Room Block
Please visit our Plan Your Visit page for full information including rates and links to make your reservations
Rooms are limited and the discounted rate will expire in advance of the meeting, so please book as soon as possible.
Lead Retrieval
Lead Retrieval will be available through ConnectMe/Visit Connect to all exhibitors and sponsors who opted in via their contract.
Lead Retrieval Setup
This is done via the same portal as pass registration. Your main company contact can login to the dashboard to see the options "TEAM", "QUESTIONS" and "LEADS" on the left hand side:
- TEAM – register your colleagues attending the show and they will automatically be setup to scan badges onsite to create your leads
- QUESTIONS – add an unlimited amount of qualifying questions for your leads
- LEADS – this will show a comprehensive, real-time list of leads scanned by your entire onsite team
Your Full Lead Report
Before the event begins you will receive login credentials to access your Alchemy lead dashboard, which details all your interactions with delegates on the event app in addition to onsite scans at your sessions and booth. This report updates automatically before, during, and after the event.
How to Update Your Sponsor Resource Page
Once you have gathered your Virtual Sponsor Hub Assets, you will be able to build your company profile within ConnectMe.
Please watch the video on the left on how to update your virtual hub page. If you have any questions, please get in touch with Nick: Nicholas.Pappas@informa.com
1. Login - If you're the primary contact for the event, you can login with your email address to edit your booth. The first time you login, you will need to update your profile first.
- Virtual Event Platform Login Link: https://lifesciences.connectmeinforma.com/welcome-desk
- User Name: your email address (if you have participated at an event with us already, please use your existing login/password)
- Passwordless entry - follow the instructions on the page. If you have trouble with the 'magic link' contact Justine Comeau
2. Click the Sponsor Hub Tab - find your company name and click 'Showcase'
3. Click Edit Stand - in the top right corner of your showcase page
4. Change/Update Content - you can add/remove any content in your hub. Click 'Update Showcase Demo' to publish your changes.
Sponsor Resource Page
PCC 2025 is a face to face event, with a portion live-streamed to a virtual audience. Please prepare the below for the Sponsor Resource Page.
Your resource page includes the following opportunities:
- Company name (as it should appear on the app)
- Company About Us: Write a snappy header to let visitors know who you are. (max 150 characters)
- Company description (maximum 1000 words)
- Company logo (400 pixels wide x 180 pixels high - JPG / PNG)
- Videos: provide up to 10 different videos in mp4 format (HD Resolution: 1920x1080 or 1280x720, landscape). Videos over 500mb or 5 minutes in length will fail to upload, so keep them short and interesting!
- Documents: provide up to 10 PDF files that can be downloaded by attendees
- Background Graphic for your page (OPTIONAL): image to increase your company branding on your page. (1250 x 150px; ABSTRACT-no text; JPEG or PNG)
- Thumbnail for Lobby of Sponsor Resource Page: 600 x 250px - ABSTRACT-no text; if you do not provide one, we will upload a generic event one for you.
Exhibiting Sustainably
At Informa Connect, we have an ambition to become a champion of sustainability within our business and across the specialist markets we serve.
As part of our Better Stands program, we have committed to a series of specific and ambitious goals and activities that, over a five year period, will help us become an ever more sustainable, high impact business while supporting and accelerating change in our markets.
Exhibitor Sustainability Checklist
Firstly we have put together a useful checklist for you to follow on how you can exhibit at our event more sustainably - click here to learn more
Better Stands
Through our commitment to the evolution of the exhibitions industry, we aim to ensure that we are delivering the best possible experience for our customers. We believe that by moving away from the use of disposable exhibition booth we will improve the ease, quality, safety and sustainability of the exhibitor experience at our events. Therefore, as part of event regulation we ask that exhibitors do not use disposable booth. Disposable booths are defined as space only stands made to be used only once which are usually constructed from raw materials at the venue during build up and the main structure is disposed of after the event.
More Info on Better Stands - click here
**We are specifying that any freebuild exhibitors must demonstrate evidence at both the design concept and build methodology that your stand’s core structural materials are re-useable or recycled