Frequently Asked Questions
Below you will find answers to questions we get asked most often about SuperReturn CFO/COO.
If your question is related to ConnectMe, please visit ConnectMe FAQs
Event FAQs
What is the layout of the event week?
Please see our event agenda here
Interested in sponsoring SuperReturn CFO/COO?
We'll provide you the platform to meet and win business from private capital's leading decision-makers.
Tell us what you want to achieve and we'll help you get there. Please contact Charlie Tozer on +44 (0)7587 919 310 or at sponsorsuperreturn@informa.com.
Interested in speaking at SuperReturn CFO/COO?
We’re always looking for exciting new speakers.
If you’d like to speak and share your ideas with the most senior C-suite community, now is the time to let us know. Contact micah.passman@informa.com now.
How do I register for a free CFO/COO pass?
We offer free passes for CFOs, COOs, CCOs, CROs & CTOs from GPs, LPs and fund of funds (subject to verification, max 3 passes per organisation).
Please contact Maya at maya.marek@informa.com to apply. Send us your address or as much detail on your position/organisation as possible.
Marketing partnerships/free places
We're always looking for new people to market our events to.
If you think you have a good list of potential prospects, please contact georgia.paisis@informa.com.
How do I register for a press pass?
SuperReturn welcomes journalists, reporters, radio personalities, photographers, film crews, and other members of the traditional news media at our conferences and events.
To apply please visit here.
How do I see a list of attendees?
Our attendee list is shared via the Connect desktop and app-based platform exactly three weeks before the main conference first day.
You will receive an email on this date with your login instructions.
You can view a snapshot of the top names of CFO/COO/CCO/CRO/CTOs firms confirmed to attend here.
Do you have discounted hotel rooms?
We are offering a discounted rate for rooms at nearby hotels.
Book your accommodation here. We encourage you to book early to avoid disappointment.
Can I claim CPD points against my attendance?
SuperReturn International is now a CPD certified event. Attendees can request a CPD certificate after attending the event. For further information on CPD certification please visit: http://www.cpduk.co.uk
Are the sessions recorded?
Get access to recorded sessions from the global event series, plus exclusive behind-the-scenes content via our dedicated Streamly platform.
Attendee
How can I process a replacement?
Please contact info.events@informa.com along with the below details:
- Original Attendee:
- Name of replacement:
- Salutation (Ms,Mr,Dr,prof):
- Job title:
- Company name:
- Company address (including postal code):
- Phone number:
- Email address:
How can I amend my details?
Please contact info.events@informa.com along with your full name, company name, and the details of the amendment.
How long do refunds take to process?
Refunds take 4-6 weeks to process.
Can I split my pass with someone else?
Your pass cannot be split or shared between attendees under any circumstances.
Do you provide invoice options?
We are moving away from invoice/wire transfer options for all our events, all registrations must be completed with credit card at check out if under £5,000. Once completed your will receive a paid invoice within 1-2 days and access to ConnectMe within 24 hours if open.
If you can’t pay by credit card for payments up to £8,000, please contact gf-registrations@informa.com.
Cancellation policies
Information on cancellation, payment and replacement policies can be found here.
Still have questions?
If you still have questions, please do not hesitate to contact us.
