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June 7-10, 2021
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Monday, June 7thkeyboard_arrow_right

Monday, June 7th - EST/EDT (Eastern Daylight, GMT-4)

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Monday, June 7th - EST/EDT (Eastern Daylight, GMT-4)

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Monday, June 7th 11:00am - 12:00pm60 mins
EPISODE 1: BRAND, INSIGHTS & INNOVATION
PANEL DISCUSSION: THE FUTURE OF BRANDS: ENSURING RELEVANCE & PURPOSE IN ANY POSSIBLE FUTURE
  • Shelly McArdle - Head of Consumer Insights & Brand Analytics, Wayfair
  • Marilyn Harvey - Head of Global Client Research, Vanguard
  • Dan Sarmiento - Head of Consumer Insights Initiatives, Bauer Hockey
  • Lauren DeRaleau - Insights Director, Farmers Fridge
  • Calista Corley - Chief Revenue Officer, FUEL CYCLE
Monday, June 7th 11:00am - 12:00pm60 mins
EPISODE 2: THE FUTURE CX
PANEL DISCUSSION: MOMENTS MATTER: INJECTING INSIGHTS INTO THE EVOLVING CUSTOMER EXPERIENCE
  • Jeffrey Wu - Principal Scientist - Global Sensory, MARS Wrigley
  • Margaret Becker - UX Research Manager, Indeed Enterprise, Indeed.com
  • Shefali Khanna - Consumer Insights Lead, Brookfield Properties Retail
  • David Paull - Founder & CEO, Dialsmith
Monday, June 7th 12:00pm - 12:30pm30 mins
EPISODE 1: BRAND, INSIGHTS & INNOVATION
CASE STUDY: THAT JIF'ING GOOD™: USING IDEASPRINT™ TO CREATE NOT-SO-NUTTY IDEAS THAT DELIGHT CONSUMERS
  • Pam McClain - Sr Vice President, Group Director, Directions Research
  • Aimee McCarthy - Senior Manager, Shopper Insights, The J.M. Smucker Co.
Monday, June 7th 12:00pm - 12:30pm30 mins
EPISODE 2: THE FUTURE CX
CASE STUDY: IT'S NOT JUST A SMARTPHONE, IT'S A SHOPPING PLATFORM HOW UNILEVER IMPROVES THE MOBILE E-COMMERCE EXPERIENCE THROUGH QUALITATIVE RESEARCH & SHOP-ALONGS
  • Oliver Bradley - Global eCommerce Experience Design, Unilever
  • Jim Longo - Co-Founder & VP of Research Solutions, Discuss.io
Monday, June 7th 12:30pm - 1:00pm30 mins
EPISODE 1: BRAND, INSIGHTS & INNOVATION
CASE STUDY: FROM NUANCE TO STRATEGY: HOW NESTLE ISLEVERAGING AND ACTIONING IN-DEPTH PERSONA INSIGHTS
  • Derron Wrubel - Consumer & Market Insights Manager, Nestle USA's Foods
  • Molly Wright - Vice President - Strategic Accounts, GutCheck
Monday, June 7th 12:30pm - 1:00pm30 mins
EPISODE 2: THE FUTURE CX
CASE STUDY: LEVERAGING THE POWER OF "&" TO GO BEYOND THE OBVIOUS / Presented in cooperation with ESOMAR
  • Pavi Gupta - Head of Insights & Analytics, Johnson & Johnson Vision
  • Kristin Luck - President, ESOMAR
Monday, June 7th 1:00pm - 1:05pm5 mins
End of Episode 1 & 2. TMRE @ Home returns tomorrow at 11 am est.
    NextTuesday, June 8th
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