Nadja SchmidDirector of Learning & Development at Four Seasons Hotel
Nadja Schmid is a learning and development, facilitation and human resources professional who specializes in team building and talent development. Over two decades her career is highlighted by partnering with the world’s leading elite hospitality providers to develop teams to execute goals. Nadja’s success stems from analyzing and understanding underperformance, creating effective strategy and customizing development programs to meet the needs of the specific location and group level. Her top down approach to development allows programs and initiatives to be implemented by removing barriers to communication and ensuring that all levels of the team are focused on the same goals.
Nadja holds certifications from The Toronto School of Business as well as a coveted Instructor Certification from Belbin in Cambridge, England. Nadja has received commendation for delivering Belbin workshops to Fortune 500 Companies and has developed several programs used by leading hoteliers to train multiple levels of staff and management.