EXHIBITOR MANUAL
Below you will find information and links that will prepare you for the BioProcess International Europe 2024. Please carefully read through each section below and let Catherine Chang or Jade Monks know if you have any questions.
KEY CONTACTS & MARKETING
Key Contacts
Sales
Perri Lucatello | +44 208 0520 465 | Perri.Lucatello@informa.com | Companies: A, B and F
Nicholas Matthews | +442080520401 | nicholas.matthews@informa.com | Companies: C, D, E
Jamie Blowfield | jamie.blowfield@informa.com | Companies: J, K, L, M, N, O and H
Victoria Biscoe | +447900142789 | victoria.biscoe@informa.com | Companies: Q, R, S and G
Michael Kelly | +1 630-723-7447 | michael.kelly.usa@informa.com | Companies: P, T, U, V, W, X, Y, Z, I and #
Operations
Catherine Chang | +44 208 0522 099 | Catherine.Chang@informa.com |
Jade Monks | +442080522061 | Jade.Monks@Informa.com |
Extra Passes and Marketing
- Share Your Attendance With Your Network – Our team has created a custom LinkedIn banner that allows you to invite your network to visit you at BPI Europe 2024 using your 10% sponsor discount code. All you need to do is click here and hit post, it's that easy!
- Purchasing Extra Conference Passes – Sponsors & exhibitors may purchase additional conference passes at an extra 10% discount off the current rate when registering through this link or by using discount code SPONSOR10 (new registrations only).
- Media Kit & Banners - Please find a hi-resolution event logo and various BPI Europe banners here
- Invite Your Clients to Visit You at BPI Europe 2024 - we are offering sponsors the ability to invite qualified clients to redeem a complimentary All Access Conference Pass (10-12 April 2024) to meet with your team at the event. The number of client passes depends on your sponsor level, which you can see below. These passes may not be used to register additional members from your organization. Register your client passes through this link by 8th March. Please review the criteria for who is eligible for the client pass at the link, and note that all applications are subject to approval by the event organisers.
- Corporate Sponsor: 6 client passes
- Associate Sponsor: 4 client passes
- Sponsor/Exhibitor: 2 client passes
KEY DEADLINES AND SUPPLIERS
KEY DEADLINES AND SUPPLIERS
EVENT SCHEDULE
Exhibitors may not set up or tear down outside of the specified times without approval from Show Management.
EXHIBITOR SETUP & BREAKDOWN
Exhibition Set Up:
Monday 8th April
Space Only Exhibitors: 12:00 - 20:00
Tuesday 9th April
Space Only Exhibitors: 08:00 - 20:00
All exhibitors (shell scheme and space): 14:00 - 20:00
*** please note shell scheme will be built and ready for set up on Tuesday.
Exhibition Breakdown:
Friday 12th April 14:00 - 20:00
EXHIBIT HOURS
Wednesday 10th April 12:45 - 19:00
Only booth staff will gain access to the exhibit hall 30 minutes before the Grand Opening
Grand Opening of the Exhibition Hall and Lunch: 12:45 - 14:15
Afternoon Break: 15:45 - 16:30
Exhibition Hall Cocktail Reception: 17:45 - 19:00
Thursday 11th April 07:30 - 16:15
Morning Coffee: 07:30 - 08:30
Morning Refreshment Break: 10:05 - 10:55
Lunch and Live Labs: 12:30 - 14:00
Afternoon Break: 15:30 - 16:15
***We invite you to join us for the offsite drinks reception from 17:15 - 19:30
Friday 12th April 08:30 - 14:00
Morning Coffee - 08:30 - 09:00
Morning Refreshment Break: 10:05 - 10:55
Lunch and Live Labs: 12:35 - 14:00
*** This is subject to change, you will be sent the final timings closer to the event
SHIPPING - Order by 12th March
DHL are the venue's official freight forwarders and handling contractor for BPI Europe 2024.
For deliveries arriving before setup day you must use DHL to store packages and they will then be delivered to your stand for setup. Information can be found below:
To organise your shipment please contact DHL directly via Thomas Hausmeister | thomas.hausmeister@dhl.com | +43 (0)1 7283160 8700 |
**Please remember to organise your return shipment
BOOTH SPACE
To view the floorplan, please click here.
If you need to confirm your booth size please reference the floor plan or contact your account manager.
SHELL SCHEME 6 - 12 sqm
All exhibitors with a booth size of 6 - 12 sqm are given a SHELL SCHEME BOOTH. This includes:
- 1 x 3000W Socket Outlet
- Grey Cord Carpet
- 2x chairs and 1x rectangle table
- Red Fascia Board (company name & booth number)
To customise and confirm your order, please go to the EESL portal link below for additional electric, stand fitting, carpeting, graphics and furniture.
Exhibitor Portal: www.eventexhibitions.co.uk/login
Show Reference Code: BPIEU2024
Order Deadline Date: Monday 26th February (Early Bird Deadline)
Any orders placed after this date will be subject to a 20% late order surcharge.
If you have any queries regarding any orders for your stands, please contact EESL on +44 (0) 1933 224127 or orders@eesl.ltd and we will be able to assist you.
SPACE ONLY - 15 sqm and Over
All Exhibitors with a booth space of 15 Sqm or over are given a SPACE ONLY stand.
Space Only includes:
- 1 x 3000W single socket outlet
- Grey Cord Carpet - if required
- Furniture - 2x chairs and 1 x rectangle table
Exhibitor Portal: www.eventexhibitions.co.uk/login
Show Reference Code: BPIEU2024
If you are wanting to have a bespoke stand, our contractor EESL are able to provide a full design and build service. Click here for more information.
Rigging is available, for more information please contact your operations manager.
***PLEASE NOTE: Stand plans, Risk Assessment & Method Statement and must be provided to your operations managers for all space-only exhibits.
NOT INCLUDED WITH YOUR BOOTH
- AV Hire - please use this order form and return to info@steinerlive.com
- Plant Hire - please use this Order Form and return to wien@standout.eu
- Parking - Find information and prices for parking here
- Stand Security/ Hostesses - please use this order form and return to messe@cam-security.at
- Additional Cleaning and Waste Disposal - please use this order form and return to info@standout.eu
- Order additional WIFI here
**Please note the exhibition hall will have WiFi available for all attendees and exhibitors.
Catering - the venue does not allow you to bring your own catering to your stands. If you have any queries in regards to this please contact your operations manager.
Important Documents and Notices
Messe Wien Technical Regulations - Please read through the technical regulations here
Night/ Weekend Driving Ban - Vienna has strict rules for Heavy Good Vehicles during nights and weekends. To avoid any delays to your set up and break down please refer to the Business Service Portal
On-site Structural Statics Inspections - Your stand may be subject to an inspection. Find out if you are subject to inspection here.
PASS REGISTRATION - DEADLINE FRIDAY 22ND MARCH
You are entitled to a certain number of complimentary registration passes per your agreement. If you are unsure how many passes you have used or what comes with your package, please contact your operations manager.
Delegate passes are for the 3-day main conference 10-12 April for access to both Exhibit Hall and Conference sessions. Exhibitor passes are for the Exhibit Hall only.
COMPLIMENTARY PASSES
The primary contact from each company will receive a unique link to access the Visit connect portal where you can register your complimentary Main Conference and Booth Staff passes for the in-person event.
Instructions
- Click on your unique link; an access code will be sent to your email address. (only the primary contact's email address will be given access)
- Click BPI EU 2024 under the Events area
- Then click STAFF on the left-hand side navigation bar and there you can register your complimentary passes
Please note:
- Speakers will automatically be registered, please do not use your Main Conference and Booth Staff passes to register speakers. The BPI EU Speaker Operations Coordinator - Jake Masters (Jake.Masters@informa.com) will be contacting all speakers directly with further information about their participation.
ADDITIONAL PASSES
Purchasing Extra Passes
- Conference Passes: Click the link here
Need further help or would like to buy group passes, please contact: Tayla Thomas
LEAD RETRIEVAL
Lead Retrieval will be available through Visit Connect to all exhibitors and sponsors at no extra charge.
Lead Retrieval Setup
This is done via the same portal as pass registration. Your main company contact can login to the dashboard and you will see the options "TEAM", "QUESTIONS" and "LEADS" on the left hand side:
- Team - register your colleagues attending the show and they will automatically be setup to scan badges onsite to create your leads.
- Questions - add an unlimited amount of qualifying questions for your leads
- Leads - this will show a comprehensive, real-time list of leads from your entire team onsite
These can be downloaded post-event as a .csv spreadsheet. You will receive an email 2 weeks before the show on how your team can access lead retrieval through their personal devices via the ConnectMe app.
Post Event
Our team will follow up post-event with a link to your ALCHEMY dashboard, showing a comprehensive list of your leads. Click here for more info on the ALCHEMY Dashboards
POSTERS - DEADLINE March 8th
As an exhibitor you are able to submit a poster as per the restrictions listed below. Please contact our team at lsposters@informa.com if you are interested in presenting a poster.
Event Partners, Platinum & Gold Sponsors: Up to 2 posters per company
All other sponsors: 1 poster per company
Supplier/Vendor Organizations - 1 poster per company
Pharma/Biotech Organizations with Therapies in Pipeline - no limit to poster submissions
Please note that there is limited space in the exhibition hall so posters will be allocated on a first-come, first-serve basis so please do not wait until the deadline to avoid disappointment!
Connect Me and Lead Retrieval Demo
If you require another staff member to have early access to assist in building your virtual booth, please request here
ConnectMe Login Information:
App Code: LS2024
Link to online platform: https://lifesciences.connectmeinforma.com
Use Google Chrome for the best experience.
Username: Your Email Address
Magic Pin: A 4-digit pin will be sent to your Email Address. Please use this to log in.
Having Login Issues? Contact Our Team
HYBRID EXPERIENCE
As BPI Europe is a hybrid event, we will be running a virtual portion of the event through our app and platform ConnectMe.
Part of the hybrid experience is the sponsor resource page which will include the following points:
- Company Name
- Company About Us: max 150 characters
- Company Description: max 1000 words
- Company logo: 400 (w) x 180 (h) pixels
- Videos: up to 10 videos in mp4 format (HD Res: 1920x1080) under 500mb or 5min in length
- Documents: provide up to 10 PDF files that can be downloaded by attendees
- Background Graphic for your page: 1250 x 150px of an abstract image (no text advised)
- Thumbnail for Sponsor Resource Page: 600 x 250px of an abstract image (no text advised)
You will receive further information on when the platform opens for exhibitors to begin editing their virtual page and access to the event app. The event app will be also be how you access lead retrieval at the event.
EXHIBITING SUSTAINABLY
Sustainability is increasingly important to event attendees. Exhibiting at BPI Europe gives you the opportunity to highlight your company’s sustainability credentials & align with an event that champions sustainability. To ensure that your company and exhibition stand are aligned with Informa’s sustainability goals:
- View the Exhibitor Checklist and Better Stands Framework here and consider the steps as you plan your event
- Ensure that your stand is compliant with Informa’s Better Stands programme framework - Please share this guidelines document with your stand contractor
Better Stands - Space Only Stands
Better Stands is an Informa wide programme aiming to ensure that all core elements of Space only exhibitor stands are reusable. Help us to reduce environmental impact by committing to the Better Stands programme framework and show that your company values being part of sustainable and socially responsible events.
What's in it for me?
- A better quality, more attractive & sustainable stand
- Opportunity to promote the sustainable credentials of your brand
- Smoother, more efficient build up and breakdown periods
- Lower work hours and reduced construction costs
- Reduce or eradicate your waste bill
What do I need to do?
- Familiarise yourself with the Better Stands framework
- Share the guidelines with your contractor before they begin designing your stand
- Ensure your stand reaches at least a bronze level, meaning the stand structure and walls, platform or raised flooring, furniture, equipment and lighting are all reused – Please demonstrate this in your risk assessment and method statement see above
- Ensure that the submitted stand design clearly communicates how you will meet the Better Stands guidelines
Green Meeting
We want to carry out this event according to the Guideline of the Austrian Ecolabel for Green Meetings and Green Events. In this context, we try to save resources, avoid waste, and act in an environmentally conscious way in all fields. Please read below some of the following ways you can help us contribute to being a Green Event.
- Reduce the volume of the material to be transported and to be stored as far as possible.
- Avoid mass distribution of flyers or other printed matter, hand out printed matter only upon request, or give preference to electronic information transfer (e.g. indication of links for download, etc.).
- Use 100% recycling paper or at least paper bleached completely without the use of chlorine (TFC) for the required printed matter, or commission a certified printing company with the printing job according to the guidelines of the Austrian Eco-label. Reuse the remaining brochures at other events.
- Turn off electricity during the assembly of the booth and during night; do not leave the standby function of appliances on during the night.
- Do not offer giveaways. If this is not possible, use durable and/or reusable products made of environmentally sound materials (domestic wood, natural fibres) without synthetic individual packaging, without batteries, from fair trade, or with certified quality seals.
- Use reusable, environmentally-friendly decoration.
- Prefer cloth and paper bags instead of plastic bags.
- Return your badges/name tags at the registration desk after the event for us to recycle your badge.
- Select accommodations for your staff members which are as close as possible to the venue.
- Use public means of transport, and organise car pools, or walk.