Informa helps businesses and professionals in hundreds of ways.

Our international portfolio of live events, world-leading research publications, and innovative digital services provide specialists with the knowledge and connections they need to thrive.

Returning in 2027

Venue TBALondon

Speakers

See who spoke in 2026

Kate Ainsworth

Head of Consumer Understanding

Nationwide

Chris Breakwell

Chief Risk Officer

Irwell Insurance

Alexandria Carr

Managing Director, UK Head of Financial Regulation

Société Générale

Will Curtis

Group Head of Compliance

Ecclesiastical Insurance

Abbi Fry

Head of Complaints

NFU Mutual

Fergus Hamilton Collard

Policy Manager, Conduct Risk and Financial Crime

Building Societies Association

Jamie Jenkins

Director of Policy & Technical

Royal London

Emily Jones

Head of Customer Research and Analytics

Nationwide

Alexander MacDonald

Ombudsman Leader

Financial Ombudsman Service

Deborah Matheson

Senior Manager Conduct & Operational Risk

Yorkshire Building Society

Ross Millar

Head of Outsourced Services

RBS International

Emily Moss

Head of Outsourcing

RBS International

Regan Naughton

Head of Compliance

First Response Finance UK

Alexandra Parrish

Risk Leader

Hargreaves Lansdown

Jonathan Pearson

Head of Department for Consumer Policy and Outcomes

FCA

Vasya Petrova

Head of Audit

Monzo

Elizabeth Purdy

Financial Markets Advisory Compliance

Lloyds Bank

Ben Scales

Head of Sales

Elephants Don't Forget

Helen Shaughnessy

Head of Customer & Business Enablement

AIB Group (UK)

Jenny Tabrah

Head of Compliance

Castle Trust Bank

Jason Wassell

Chief Executive

Consumer Credit Trade Association

Avanthi Weerasinghe

Head of Market Practice and Regulatory Policy

UK Finance

Lee Wilson

Head of Data and Strategy

Royal London

Justine Wootton

Head of Compliance and Conduct Risk

NHBC