Don Pietranczyk

CEM at Customer Experience Champion | Industry Leader | TSNN DEI Award Winner

Speaker

I'm an award-winning experiential marketing and CX executive with 20+ years leading brand experience, event strategy, and global activations for major trade shows and consumer brands — most recently as CX Director and VP of Experience & Education at Informa, where I built the onsite strategy and partnership programs behind a $2.6B+ portfolio.

My next chapter is about going deeper in three areas: leading long-term onsite experience strategy and the creative team that brings it to life; continuing my DEI work — for companies, for their customers, and for the events industry at large (2023 TSNN DE&I Award, co-founder of two employee resource groups); and staying active in the industry itself through SISO, ECA, and IAEE, where my experience lets me contribute real, practical value.