Consumer Duty 2025
Hear directly from the FCA & FOS and gain the tools to meet and evidence compliance
Hear from consumer duty implementation leads, including:
What's in store for 2025:
Meet the FCA & FOS - hear the latest updates and further guidelines on consumer duty
Understand and embed consumer duty successfully into your BAU
Hear the FCA and FOS set the standard and touch on what they have seen post-implementation
Have your concerns addressed in-person by engaging in the Q&A session
Connect & build your network at Consumer Duty 2025
Exploit the opportunity to assemble and benchmark against various stakeholders
Meet representatives from the Financial Ombudsman Service, FCA, Blackrock, Legal & General and more!
Leverage the duty to enhance your competitive advantage
With multiple panel discussions, you are guaranteed to walk away with the latest developments pertaining to consumer duty
The conference will enable you to exceed regulatory expectations
Our policymakers will delineate the meaning of 'good outcomes'
Seize the opportunity to engage with our expertly-led panel discussions during the Q&A session
- Aligning the views on vulnerability between regulators and industry
- Perfect your organisation's customer journey
- Using consumer duty to gain the edge against your competition
Utilise the immense wealth of first-hand knowledge and information
- Embedding good consumer duty culture
- Using MI & AI to produce good outcomes and detect foreseeable harm
- What makes a good fair value assessment
- Latest insights from the Financial Ombudsman Service and FCA.
Hear from both the FCA & FOS to gain a multifaceted understanding of the duty
With the FCA's focus on outcomes-driven regulation, explore how the FOS are complementing this approach
Sponsor & exhibitor opportunities
As an event sponsorship or exhibition partner, we can help you to forge new business relationships, share your experiences and position yourself as a go-to firm for Consumer Duty compliance.
To learn more about all the opportunities available, please email Siji Braithwaite.
