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Diploma in Heavy Lift and Project Cargo Operations
Starting 19 November 2024

Delivered by digital learning over 12 months

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Terms and Conditions

  1. Applications

    To apply for a place on the Course (as defined below) either complete the relevant application form (“Application Form”) or apply online. Your application is an offer to Lloyd’s Maritime Academy (a trading division of Informa Connect Limited) (“LMA”) to study on the course as set out in the Application Form (“the Course”) which is subject to LMA’s acceptance. A binding contract between LMA and you will only be formed when written confirmation of acceptance (which may be sent by email) is sent by LMA to you.
  2. Partner Institution Applications and Application Fees

    Where the Course is provided by LMA in partnership with a third party educational institution (a “Partner Institution”) there may be a fee for processing your application along with additional requirements for acceptance on to the Course, as set out in the registration process. Where a Course has an application fee included as part of the Course fee participants will need to pay this when they make their application. Applications will not be processed if the application fee has not been received. Anyone who is rejected by a Partner Institution on academic grounds will have their application fee refunded in full. Where students have incomplete applications, withdraw their application or fail to respond to requests for further information or do not take up their place after being awarded a place or offered a place, the application fee will be treated as a cancellation fee and will not be refunded.
  3. Payment

    You must pay to LMA the fees set out in the Application Form. Payment of any invoice must be received by LMA, in full and in cleared funds, by the due date set out on the invoice or seven days before the start date of the Course, whichever is sooner. Please note that non-payment of fees will result in the withholding of any Course materials due to be provided as part of the Course (“the Course Materials”) and LMA may charge you interest on any overdue fees at the rate of 2% per annum above National Westminster Bank Plc’s base lending rate from time to time. You may pay by (i) Visa, MasterCard, Diners Club or American Express; or (ii) bank transfer. On booking, your credit card details will be required. No charge will be taken at this point, but if you fail to pay any invoice in full and on time, we will charge the card for any outstanding sums.
  4. Taxes

    It is the intent of the parties that LMA will receive payment of your fees net of all applicable taxes, including without limitation, sales, VAT, service or withholding taxes (“Taxes”), all of which shall be paid solely by you. If and to the extent that any Taxes are levied upon, or found to be applicable to, the whole or any portion of the payment of your fees, the amount of such payment shall be increased by an amount necessary to compensate for the Taxes (including any amount necessary to “gross up” for Taxes levied on the increase itself).
  5. Participant Cancellation Policy

    You may cancel your place on the Course by giving notice in writing to the Course Administrator up to (and including) 7 days from the date LMA confirms your acceptance to the Course in accordance with Condition 1 and you will not be liable for the payment of any fees and any fees already paid to LMA for the Course will be refunded. If LMA receives your notice of cancellation 8 days or more from the date LMA has confirmed your acceptance to the Course you will still receive a refund of your fees already paid to LMA, subject to payment by you to LMA of: (i) if applicable, a cancellation fee equal to the application fee in accordance with Clause 2; or (ii) where (i) is not applicable, a cancellation fee of £200 to cover administrative costs (which shall be payable immediately upon your cancellation), in each case, provided such notice of cancellation is received by LMA before the first day of the Course. For the avoidance of doubt, the "first day of the Course" shall mean Day 1 of the first iteration or scheduled delivery of the Course or Day 1 of when the on-demand access to the Course starts. LMA regrets that no refunds can be given for any cancellation notice it receives on or after the first day of the Course and, in such circumstances, the full fees remain payable by you to LMA.
  6. Course Cancellation and Re-scheduling by LMA

    LMA reserves the right to cancel or change the dates of the Course. LMA may offer you the option of participating in any re-arranged comparable Course that LMA chooses (in its sole discretion) to organise. If you choose not to participate in any re- arranged Course or if LMA does not organise such a Course then you will (as your sole remedy) be entitled to receive either a credit note or a refund in respect of the fees received from you by LMA. LMA reserves the right to make non-material alterations and/or amendments to the Course as in its reasonable opinion it considers to be in the best interest of the Course (including, without limitation, any non-material alteration to the Course or the scope of the Course) without liability.
  7. Course Platform

    With respect to your participation on a Course: (a) you undertake to be responsible for any technical requirements needed to enable you to access the Course website, app or other platform (the “Course Platform”) made available by LMA to facilitate participation in the Course. We do not guarantee that the Course Platform will operate continuously, securely or without errors or interruption, and we do not accept any liability for its temporary unavailability. We do not guarantee that the Course Platform and/or any content thereon (including, without limitation, any content available for download) will be free from viruses, infections, Trojan horses, worms and/or any other code that has contaminating or destructive properties. You must not attempt to interfere with the proper working of the Course Platform (for example, by attempting to circumvent security or tamper with, hack into or otherwise disrupt any computer system, server, website, router or any other internet connected device). You agree to comply with any website terms of use and/or fair or acceptable use policies indicated on any website on which the Course Platform is hosted, (b) we do not endorse or accept any responsibility for the content, or the use of, any goods or services that may be identified or described on the Course Platform and we shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of, or reliance on, any content, goods or services available on or through the Course Platform or any website or other resource referenced therein, (c) LMA may issue you with a username and password. Usernames and passwords are confidential and remain the property of LMA at all times and may not be sold, assigned or transferred to any third party without our permission. Your username and password are personal to you. You hereby agree that you will not permit others to use your username or password and you will be and remain liable for the acts of any person using your username and password, (d) any posts, messages or other materials, information or data you supply or upload to the Course Platform (collectively, “Materials”) will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such Materials for any purpose. You hereby waive any moral rights in any Materials to the extent permitted by applicable law. We reserve the right, at our sole discretion, to edit or remove postings to any message boards on the Course Platform and delete or use electronic methods to block or filter any Materials at our discretion, but we do not have any obligation to do so. You shall not make libellous postings or any postings that are illegal or infringe the intellectual property rights of any third party. LMA will not be responsible for monitoring Materials for compliance with law, (e) you may use the Course Platform solely for access to the Course. Without limitation, you must not (i) download, store, reproduce, transmit, display, copy, distribute, exploit or use the Course Platform and/or any content thereon for your own commercial gain, (ii) use the Course Platform and/or any content thereon in any manner other than in compliance with law and these terms and conditions, (iii) infringe our intellectual property rights or those of any third party in relation to your use of the Course Platform and/or any content thereon, (iv) transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation, and/or (iv) knowingly transmit, send or upload any data that contains viruses, infections, Trojan horses, worms and/or any other code that has contaminating or destructive properties, and (f) we are under no obligation to oversee, monitor or moderate any interactive service we provide on the Course Platform and, without limitation, we expressly exclude all liability for any loss, injury or damage whatsoever arising from the use of any interactive service by any user, whether the service is moderated or not.
  8. Intellectual Property

    LMA owns or is licensed all intellectual property rights in the Course and Course Materials. You acknowledge and agree that any Course Materials which are provided to you may only be used solely for your own private, non-commercial use. You may not reproduce, transmit, distribute, resell, sub-license, rent, lease, transfer or attempt to assign the rights in or commercially exploit or use the Course Materials, alter or create derivative works from the Course Materials or otherwise use or exploit the Course Materials other than as expressly permitted in this Condition 8.
  9. Entire Agreement

    You and LMA (“the Parties”) acknowledge that these terms and conditions, together with your application form, constitute the entire agreement between the Parties “Agreement”) in relation to the Course and that neither Party relies upon any oral or written representation made to it by the other Party. No variation of this Agreement shall be effective unless made in writing signed by or on behalf of each of the Parties to this Agreement.
  10. Governing Law and Jurisdiction

    This Agreement will be governed by the laws of the England and disputes under or in connection with them shall be subject to the non-exclusive jurisdiction of the English courts.
  11. Disclaimer and Limitation of Liability

    You expressly assume all risks associated with, resulting from or arising in connection with your participation in the Course. LMA does not make any warranty as to the Course in general, including, without limitation, the benefit or outcome (commercial or otherwise) that you may achieve as a result of attending the Course. All indemnities, warranties, representations, terms and conditions (whether express or implied) except as set out herein and/or as may be otherwise expressly advised as part of the particular Course’s registration process are excluded.

    LMA’s liability for losses you suffer as a result of LMA breaching this Agreement or otherwise in connection with the Course is limited to those losses that are a foreseeable consequence of LMA breaching this Agreement. Losses are foreseeable where they could be contemplated by you and LMA at the time LMA accept you onto the Course. To the extent that LMA is liable for such losses, LMA’s total liability will only extend to the fees paid by you to LMA under the Agreement. In addition, LMA shall not be responsible for any indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by LMA. For the avoidance of doubt, nothing in this Condition 11 shall seek to limit or exclude LMA’s liability for: (i) death or personal injury resulting from negligence or (ii) fraud or fraudulent misrepresentation; (iii) any breach of LMA’s obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Services and Services Act 1982; (iv) any losses for which it is prohibited by section 7 of the Consumer Protection Act 1987 to limit liability; or (v) any other matter for which it would be illegal or unlawful for LMA to exclude or attempt to exclude its liability.
  12. Severance

    If any provision of this Agreement (or any part of any provision) is found by a court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed not to form part of this Agreement and the validity and enforceability of the other provisions of this Agreement shall not be affected.
  13. Waiver

    No failure by either Party in exercising any right, power or remedy shall operate as a waiver of the same.
  14. Force Majeure

    LMA shall not be deemed to be in breach of this Agreement or otherwise be liable to you as a result of any delay or failure to perform its obligations if and to the extent that such delay or failure is caused by a force majeure event (this means any event arising that is beyond the reasonable control of LMA, including but not limited to, any industrial dispute, health scares or epidemics, tutor, consultant or participant cancellation or withdrawal, venue damage or cancellation, governmental regulations or action, fire, flood, disaster, civil riot, acts of terrorism or war). If the period of delay or non-performance continues for 3 months, either party may terminate this Agreement by giving 14 days' written notice to the other party and any fees already paid to LMA for the Course will be refunded.
  15. Data Protection and Privacy

    The personal information that you provide to LMA will be held by us on a database and, where we have appropriate authorisation/justification (which may include, without limitation, express/implied consent or legitimate interests), may be shared with other entities within the Informa Group and selected third parties internationally for promotional and other purposes. Your personal information may also be shared with government entities and regulatory authorities as required by law. For more information about how we may use the personal information you provide to us, to update and/or correct such personal information, or how you can opt-out of future marketing communications please see our privacy policy.

    Lloyd’s and the Lloyd’s Crest are the registered trademarks of the Society incorporated by the Lloyd’s Act 1871 by the name of “Lloyd’s”