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EFQM Certified Assessor

Elevate your expertise and gain a globally recognised accreditation as an EFQM Certified Assessor

Sign up to become an EFQM Certified Assessor

This course covers the EFQM Foundation Certification that provides an essential understanding of the EFQM Model, followed by the EFQM Certified Assessor training.

EFQM Foundation Certification

The EFQM Foundation Certification equips individuals with an essential understanding of the EFQM Model and RADAR, offering practical insights into organisational performance improvement. This course is a prerequisite for the EFQM Certified Assessor.

EFQM Certified Assessor

The EFQM Certified Assessor certification equips you to perform strategicassessments both internally and externally. This certification will enable you todrive organisational performance improvements and contribute to sustainablegrowth across any organisation.

The EFQM Model

The EFQM Model is the world’s most widely used management framework. The EFQM Model provides a blueprint for organisations to develop a culture of improvement and innovation. The EFQM Model provides a roadmap of questions and ideas to improve your company's performance successfully.

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement.

Bespoke training designed for your organisation only, combining traditional classroom setting, blended and online learning models

Upcoming Courses

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    Is this course for you?

    Benefits Of Attending

    As an EFQM Certified Assessor, you will be able to:

    • Apply the EFQM Model criteria and the RADAR logic to transform organisational performance and achieve strategic alignment
    • Drive strategic improvement by providing actionable insights to tackle key areas of improvement
    • Analyse the ecosystem and the key stakeholders of an organisation, and develop key strategic themes to support an EFQM assessment
    • Identify the strategic priorities for an organisation and develop interviewing skills essential for conducting assessments

    Key Features

    The EFQM Certified Assessor offers:

    • Comprehensive Assessment Training
    • A Deep Dive into the EFQM Model and RADAR
    • Strategic Context Analysis
    • Advanced Feedback Techniques
    • Effective Communication Skills
    • Site Visit Proficiency
    • Scoring and Reporting

    Who Should Attend

    This course is ideally suited for:

    • Quality Assurance Professionals
    • Process Owners, Project & Programme Managers
    • Excellence Managers
    • Continuous Improvement Practitioners
    • Transformational Leaders
    • Aspiring Senior Management and C-Suite Executives

    Certification Exam

    The EFQM Foundation Certification

    The EFQM Foundation Certification exam is intended to assess your understanding of the EFQM Model and the RADAR logic. The EFQM Foundation Certification is a prerequisite for the EFQM Certified Assessor exam, which assesses your ability to apply your understanding of the EFQM Model in context.

    You will be allocated one hour for the exam which will consist of a variety of question types.

    The EFQM Certified Assessor

    The EFQM Certified Assessor examination is administered upon the completion of the EFQM Foundation Certification exam.

    You will be allocated one hour for the exam which will consist of multiple-choice questions.

    If you are unable to succeed in the first attempt, you will be provided with one attempt to retake the exam at no additional charge. This re-sit can be taken within one month of completion of the course.

    Learn More About This Training Course

    Delivered by Agnieszka Cebrat

    Agnieszka is a Certified EFQM Global Award Assessor and a BusinessExcellence Lead Advisor at EFQM with over 10 years of experience in preparing for, conducting, and leading strategic assessments of organisations globally.

    Certified by EFQM

    EFQM’s framework – The EFQM Model, EFQM’s Learning Pathways, and AssessBase – empower organisations to navigate their journey towards sustainable performance through transformation and continuous improvement.

    Run this course in-house

    Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement

    Quality Management Lead and EFQM Assessor

    Ugitech

    The quality of the EFQM Assessor training was very good. There were a lot of exchanges and discussions between the participants and the director. I also found it very rewarding to train with people from other countries.