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Sign up to become an EFQM Certified Assessor
This course covers the EFQM Foundation Certification that provides an essential understanding of the EFQM Model, followed by the EFQM Certified Assessor training.
EFQM Foundation Certification
The EFQM Foundation Certification equips individuals with an essential understanding of the EFQM Model and RADAR, offering practical insights into organisational performance improvement. This course is a prerequisite for the EFQM Certified Assessor.
EFQM Certified Assessor
The EFQM Certified Assessor certification equips you to perform strategic assessments both internally and externally. This certification will enable you to drive organisational performance improvements and contribute to sustainable growth across any organisation.
The EFQM Model
The EFQM Model is the world’s most widely used management framework. The EFQM Model provides a blueprint for organisations to develop a culture of improvement and innovation. The EFQM Model provides a roadmap of questions and ideas to improve your company's performance successfully.

Download the programme brochure
Uncover the full particulars of the EFQM Certified Assessor programme. Inside, you'll find:
- The Benefits of Using the EFQM Model
- The Key Principles of the “Direction” Pillar of the EFQM Model and How It Can Be Applied to an Organisation
- The Key Principles of RADAR and How It Is Used to Review and Assess the Maturity of an Organisation
- The Role of the Assessor & more
For more details on group bookings, in-house training, and tailored solutions, contact our dedicated team at MEenquiries@informa.com or +971 55 176 0524.
Upcoming Courses
schedule Date | maps_home_work Delivery Type | person Trainer | language Language | attach_money Price & Currency expand_moreAll Currencies USD AUD | |
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11 May 2025 5 days 08:30 16:30 Asia/Dubai | location_on In Person Dubai, UAE | English download_for_offlineDownload Brochure | $5,945.00 | ||
13 May 2025 3 days 08:30 16:30 Asia/Dubai | location_on In Person Dubai, UAE | English download_for_offlineDownload Brochure | $4,445.00 | ||
16 Jun 2025 5 days 08:30 16:30 (SGT) Singapore | location_on In Person Singapore | English download_for_offlineDownload Brochure | SGD$5,395.00 SGD$5,195.00 Book by 23 May | ||
23 Jun 2025 5 days 08:30 16:30 (AEST) Australia | location_on In Person Sydney, Australia | English download_for_offlineDownload Brochure | AUD$5,395.00 AUD$5,195.00 Book by 30 May | ||
27 Jul 2025 5 days 08:30 16:30 Europe/London | location_on In Person London, UK | English download_for_offlineDownload Brochure | $5,945.00 | ||
07 Sep 2025 5 days 08:30 16:30 Asia/Dubai | location_on In Person Abu Dhabi, UAE | English download_for_offlineDownload Brochure | $5,945.00 | ||
15 Sep 2025 5 days 08:30 16:30 Europe/Brussels | location_on In Person Amsterdam, Netherlands | English download_for_offlineDownload Brochure | $5,945.00 | ||
05 Oct 2025 5 days 08:30 16:30 Asia/Dubai | location_on In Person Dubai, UAE | English download_for_offlineDownload Brochure | $5,945.00 | ||
24 Nov 2025 5 days 08:30 16:30 Europe/London | location_on In Person London, UK | English download_for_offlineDownload Brochure | $5,945.00 |
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11 May 2025
5 days, 08:30 16:30 Asia/Dubai
location_onIn Person
Dubai, UAE
Language: English
download_for_offlineDownload Brochure$5,945.00
13 May 2025
3 days, 08:30 16:30 Asia/Dubai
location_onIn Person
Dubai, UAE
Language: English
download_for_offlineDownload Brochure$4,445.00
16 Jun 2025
5 days, 08:30 16:30 (SGT) Singapore
location_onIn Person
Singapore
Language: English
download_for_offlineDownload BrochureSGD$5,195.00
SGD$5,395.00
Book by 23 May
to save SGD$200.0023 Jun 2025
5 days, 08:30 16:30 (AEST) Australia
location_onIn Person
Sydney, Australia
Language: English
download_for_offlineDownload BrochureAUD$5,195.00
AUD$5,395.00
Book by 30 May
to save AUD$200.0027 Jul 2025
5 days, 08:30 16:30 Europe/London
location_onIn Person
London, UK
Language: English
download_for_offlineDownload Brochure$5,945.00
07 Sep 2025
5 days, 08:30 16:30 Asia/Dubai
location_onIn Person
Abu Dhabi, UAE
Language: English
download_for_offlineDownload Brochure$5,945.00
15 Sep 2025
5 days, 08:30 16:30 Europe/Brussels
location_onIn Person
Amsterdam, Netherlands
Language: English
download_for_offlineDownload Brochure$5,945.00
05 Oct 2025
5 days, 08:30 16:30 Asia/Dubai
location_onIn Person
Dubai, UAE
Language: English
download_for_offlineDownload Brochure$5,945.00
24 Nov 2025
5 days, 08:30 16:30 Europe/London
location_onIn Person
London, UK
Language: English
download_for_offlineDownload Brochure$5,945.00
Contact us
Is this course for you?
Benefits Of Attending
As an EFQM Certified Assessor, you will be able to:
- Apply the EFQM Model criteria and the RADAR logic to transform organisational performance and achieve strategic alignment
- Drive strategic improvement by providing actionable insights to tackle key areas of improvement
- Analyse the ecosystem and the key stakeholders of an organisation, and develop key strategic themes to support an EFQM assessment
- Identify the strategic priorities for an organisation and develop interviewing skills essential for conducting assessments
Key Features
The EFQM Certified Assessor offers:
- Comprehensive Assessment Training
- A Deep Dive into the EFQM Model and RADAR
- Strategic Context Analysis
- Advanced Feedback Techniques
- Effective Communication Skills
- Site Visit Proficiency
- Scoring and Reporting
Who Should Attend
This course is ideally suited for:
- Quality Assurance Professionals
- Process Owners, Project & Programme Managers
- Excellence Managers
- Continuous Improvement Practitioners
- Transformational Leaders
- Aspiring Senior Management and C-Suite Executives
Certification Exam
The EFQM Foundation Certification
The EFQM Foundation Certification exam is intended to assess your understanding of the EFQM Model and the RADAR logic. The EFQM Foundation Certification is a prerequisite for the EFQM Certified Assessor exam, which assesses your ability to apply your understanding of the EFQM Model in context.
You will be allocated one hour for the exam which will consist of a variety of question types.
The EFQM Certified Assessor
The EFQM Certified Assessor examination is administered upon the completion of the EFQM Foundation Certification exam.
You will be allocated one hour for the exam which will consist of multiple-choice questions.
If you are unable to succeed in the first attempt, you will be provided with one attempt to retake the exam at no additional charge. This re-sit can be taken within one month of completion of the course.
Learn More About This Training Course
Delivered by Amin Issa
With over 39 years of experience, Amin Issa is a seasoned senior professional specialising in evaluating organisational performance and driving excellence. He possesses strong expertise in quality and business process management, strategic performance frameworks, and transformation program design and execution.
Delivered by Mohammad Amawi
Mohammad is a certified Project Management Professional (PMP) with over 30 years of experience in strategic reform, institutional development and capacity building. He has delivered more than 4,000 hours of training and has trained over 1,000 participants across sectors in UAE, Jordan, Saudi Arabia, and Libya, focusing on administrative and project management.
Certified by EFQM
EFQM’s framework – The EFQM Model, EFQM’s Learning Pathways, and AssessBase – empower organisations to navigate their journey towards sustainable performance through transformation and continuous improvement.
Run this course in-house
Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement