Suraya Randawa

Head of Omnichannel Experience at Curinos

Speaker

Suraya oversees the firm’s digital business and products that help banks, credit unions and fintech firms around the globe assess digital journeys and adopt the most successful digital banking strategies across mobile and desktop platforms. She is the business owner of the Digital Banking Analyzer, the live user experience and digital capability data platform that allows clients to track and analyze competitors’ features, functionalities, and performance. Previously, Suraya served global clients while heading financial services customer experience research and measurement in leading market research firms. Specializing in mobile payments, she created a consumer segmentation for global mobile payments covering more than 20 countries.