Registration
Do you offer early bird pricing on delegate passes?
Please refer to our booking page for early-bird pricing.
How can I amend my registration/delegate details?
Please contact info.events@informa.com along with your full name, company name, and the details of the amendment.
Can I receive an invoice for a delegate pass?
Payments that are less than £5,000 must be paid via credit card. You can request an invoice for payments above £5,000 or pay via credit card.
Can I split my pass with someone else?
Your pass cannot be split or shared between attendees under any circumstances.
I can't attend. Can I transfer my pass to someone else?
Yes, please contact info.events@informa.com along with the below details:
- Original Attendee:
- Name of replacement:
- Salutation (Ms., Mr., Dr., etc.):
- Job title:
- Company name:
- Company address (including postal code):
- Phone number:
- Email address:
What are payment options for delegate passes?
Payments that are less than £5,000 must be paid via credit card. You can request an invoice for payments above £5,000 or pay via credit card.
When do applications close for demoing at the event?
Please submit your demo application as early as possible. Not only will this give you a better chance of being selected, but also demo fees are discounted in the early-bird application windows. We review applications on an ongoing basis running up to the event, so there is no final deadline; however, we select a majority of the demo lineup over a month out from the event.
When do applications open for the Leadership Program?
Applications for the Leadership Program are open. Please see details here.
When will I know if I've been approved to purchase a Startup Pass?
Startup passes are available to fintech and tech companies founded on or after 1 January, 2021, with total funding of less than $7M USD. We'll follow up regarding your startup pass selection within five business days.
Do you offer marketing partnerships/free attendance?
We're always expanding our community of partners and associations to reach new audiences. If you have a valuable prospect list that might benefit our events, please contact emma.wylie@informa.com.
How do I register for a press pass?
We offer a limited number of complimentary press passes. If you would like to attend, please contact emma.wylie@informa.com
What are the cancellation policies?
Information on cancellation, payment and replacement policies can be found in our terms and conditions.
How long do refunds take?
Refunds take 4-6 weeks to process.
General attendance
Can I see the attendee list?
All attendees will be listed in in our event app/ desktop platform (ConnectMe), which becomes live two weeks before the event. You'll receive an email with login instructions. In the meantime, you can view a snapshot of attendees here.
Are there discounted rates for hotel rooms? Is there a room block?
We recommend staying at the InterContinental O2 as it serves as our event venue and we've negotiated exclusive room rates.
Are the sessions recorded?
Yes! Recordings of main stage demos and content will be available within two weeks of the event.
Is there a prayer room at the event?
Yes, there will be a Prayer Room available throughout the week. Please speak to a member of the events team if you need access and check back here closer to the time for the room details.
Is there a mother's room at the event?
Yes, there will be available as a Mother's room available throughout the week. Please speak to a member of the events team if you need access and check back here for the room details closer to the event.
Where can I request a special meal due to my dietary restriction?
All breaks and lunches will include at least one vegan and veggie option. If you require a Kosher Meal, please notify a member of the events team a week before the event starts.
What is the dress code?
The dress code is business casual to business, but the important thing is to be comfortable.
What networking opportunities are available at the event?
What accessibility features are there?
There are lifts that can be used throughout the building.
Is there a creche if I decide to bring my family?
Only registered attendees can attend the event.
Are there any recordings, photography, or social media assets that I can see after the event?
Yes! We have an official photographer taking photos throughout the event and we'll share some of those during the event on LinkedIn and Instragram. Within 2-3 weeks after the event, all photos are uploaded to our Flickr page.
For quick turnaround photography, please contact sponsor@finovate.com for pricing.
Recordings of main stage demos and content and exclusive onsite interviews will be available within two weeks of the event.
What are the weather conditions in London? Is there anything I need to remember to bring with me?
February is a cold, wet month in London, so please plan appropriately. There's a free coat & luggage check on the ground floor near Registration for the event.
Do I need a VISA to enter the UK? If so, do you support delegates with this process?
Please note that holders of certain passports may need to apply for a visa in order to attend the event. Informa cannot be held responsible for the refusal to grant a visa, and in such circumstances, Informa will not be responsible for any charges incurred, including but not limited to flight or hotel cancellation costs.
Will I be able to book a meeting table at the event?
Once you book a meeting with another attendee through the ConnectMe event platform, a numbered table located in the ConnectMe Lounge in the Floor 1 Exhibit Hall will be assigned to your meeting. In order to use these tables in the lounge, you must have a meeting booked through the platform. Tables may only be used at your designated meeting times.
Event networking platform and app
What is the app code?
The code is GF2026. Please use this along with the email that you used when registering for the event to log in. Note: ConnectMe launches two weeks before the event -- this code will only work at that point.
How do I access the app?
ConnectMe is our official event app which can be accessed via the desktop platform or download the app. Note: ConnectMe launches two weeks before the event.
When does the app open?
The app launches two weeks before the event on 27 January, 2026.
When does the app close?
The app closes two weeks after the event on 27 February, 2026.
Other questions
Interested in sponsoring FinovateEurope?
Tell us what you want to achieve, and we'll help you get there! Just contact sponsor@finovate.com or +44 (0) 208052 2872.
Interested in demoing your product or solution at FinovateEurope?
We're always looking for new cutting-edge innovations to feature on stage. Check out demo details, the application process, demo fees, and more here.
And if you're not ready to demo yet, see our startup opportunities.
Interested in speaking at FinovateEurope?
We’re always looking for exciting new speakers! If you're an end user (bank, credit union or other financial institution, investor, analyst or unicorn, contact speaker@finovate.com. If you're a solution provider, please reach out to our sponsorship team at sponsor@finovate.com.
My question isn't listed.
Head over to our contact page where you can find the relevant team to email for more help. We'll reply as soon as possible.