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25 - 26 February 2025
Intercontinental O2London

Thea Loch
Head of Change Optimisation at Lloyds Banking Group


As Head of Group Optimisation, Thea is focussed on defining what the Bank of the Future means for Lloyds Banking Group and helping us align the portfolio of change to successfully to deliver it. Thea works across the multi-billion pound change portfolio to improve system conditions and flow across all our technology and change platforms and programmes. Thea is passionate about the future of work and making it, well, “work” - redesigning organisations so they bring out the best humanity and technology and fixing the problems that hold us back collectively.

Prior to Lloyds, Thea worked at IBM for over a decade across a diverse portfolio of financial services projects in digital, payments, product launch, operating models and M&A. There she was also involved in emerging technology and fintech strategy and has brought that innovative mind-set with her alongside a passion and impatience to get to the best possible future.

Agenda Sessions

  • Power Panel: Finding New Opportunities Through Digital Transformation - Success Stories & Insights To Help Financial Institutions Find Growth, Drive Revenue & Future Proof Their Business