Jon LakefishFounder at Lakefish GroupSpeaker
Profile
Jon Lakefish is a marketing and branding expert with over 20 years of experience helping businesses elevate their customer experience (CX) and strengthen their brand presence. As Founder of Lakefish Group, Jon works with companies to integrate AI-driven strategies that enhance engagement, streamline operations, and build lasting customer relationships.
A sought-after keynote speaker, Jon has delivered AI-focused presentations and workshops across North America, consistently earning 100% audience engagement and value scores. His signature session, "Adapt with AI" provides hands-on, actionable AI strategies that businesses can implement immediately.
At Finovate, Jon will explore how AI is transforming CX, allowing brands to personalize interactions, optimize communication, and drive long-term loyalty.
Agenda Sessions
Out of the Box Keynote Address: Creating trust and loyalty through AI-enhanced CX
, 10:00amView SessionSpeaker-Led Discussion Roundtables Over Lunch
, 1:05pmView Session