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FinovateSpring
May 7-9, 2025
Sheraton San Diego Hotel and MarinaSan Diego, CA

Jon Lakefish
Founder at Lakefish Group
Speaker

Profile

Jon Lakefish is a marketing and branding expert with over 20 years of experience helping businesses elevate their customer experience (CX) and strengthen their brand presence. As Founder of Lakefish Group, Jon works with companies to integrate AI-driven strategies that enhance engagement, streamline operations, and build lasting customer relationships.

A sought-after keynote speaker, Jon has delivered AI-focused presentations and workshops across North America, consistently earning 100% audience engagement and value scores. His signature session, "Adapt with AI" provides hands-on, actionable AI strategies that businesses can implement immediately.

At Finovate, Jon will explore how AI is transforming CX, allowing brands to personalize interactions, optimize communication, and drive long-term loyalty.

Agenda Sessions

  • Out of the Box Keynote Address: Creating trust and loyalty through AI-enhanced CX

    10:00am
  • Speaker-Led Discussion Roundtables Over Lunch

    1:05pm