Katie DoveBehavioral scientist and Managing Director at Irrational LabsSpeaker
Profile
Katie Dove is a behavioral scientist and Managing Director at Irrational Labs, a leading behavioral design firm in Silicon Valley. Her work focuses on applying behavioral economics principles to drive business growth and customer value. She blends behavioral science with data insights to demystify human decision-making and unlock behavior change. She is a trusted advisor to growth-focused leaders looking to drive consumer & business value. She has advised startups through Fortune 500 companies like LinkedIn, Discover, and Microsoft, implemented scalable behavioral training programs at companies like Walmart, and been recognized for her service and policy contributions by the White House’s Office of Science & Technology Policy. Katie is a compelling speaker and engaging guest who translates behavioral science concepts into real-world applications.
Agenda Sessions
Power Panel: The customer experience revolution - how financial services providers can compete in a hyper personalised world. & meet customers at their point of need? What are the key lessons to learn from other industry verticals & from big tech companies build customer trust?
, 10:20amView Session