Stefan Zeidenberg

Solution Engineer at Cisco Systems

Speaker

Stefan Zeidenberg leads Customer Experience strategy and innovation within Cisco’s CX Center of Excellence, helping enterprises modernize how they connect with customers through AI, automation, and multimodal interactions. With over a decade of experience across CPaaS, CCaaS, and conversational AI, Stefan is focused on driving intelligent front-door strategies that reduce friction, improve outcomes, and unlock new value across the customer journey. He works cross-functionally with customers, product, sales, and engineering teams to bring Cisco’s AI-powered solutions to life in the enterprise.