Suraya Randawa

Head of Omnichannel Experience at Curinos

Speaker

Suraya oversees the firm’s team of researchers that helps banks, credit unions and fintech firms around the globe assess digital journeys and adopt the most successful digital banking strategies across mobile and desktop platforms. She is also the business owner of the Digital Banking Analyzer, the live user experience data platform that allows clients to track and analyze competitors’ features and functionalities. Previously, Suraya served global clients while heading financial services customer experience research in leading market research firms. Specializing in mobile payments, she created a consumer segmentation for global mobile payments covering more than 20 countries.