FAQs

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Informa Connect Foodservice app

Upon arriving at the FSTEC Registration & Information Desk you will be asked to scan your personalized QR code to verify your identity. Your QR code can be found in your "Know Before You Go" email sent from fsevents@informa.com approximately 1 week prior to the event start.

Please note that without your QR code, you will need a valid picture ID and business card that matches your approved registration information.

Complimentary wireless internet will be provided throughout the meeting space. Login details will be provided at the conference registration desk.

Retailer:
An individual who works, manages or owns a retail outlet in the convenience and petroleum industry.

Registration fees are complimentary for those who have received an invitation, thanks to the support of our sponsors. Please contact Mark Hatch at fstraderelations@informa.com for more information.

Sponsor:
An individual who works for a company that is a sponsor of the conference. Please register using your company specific invitation code.

If you are not yet a sponsor and would like additional information, please contact Brandy Mulcahy at fssponsorrelations@informa.com.

Other:
The "Other" registration type is used for non-sponsoring industry suppliers, service providers and consultants. A registration fee is required to attend the conference and it will be charged during the registration process. Please contact Brandy Mulcahy at fssponsorrelations@informa.com for more information on registration fees.

Please be vigilant if approached by any company representing themselves as the housing provider for FS/TEC. These companies will offer to make hotel reservations within the room block on your behalf or misrepresent themselves as agents of the hotel. Please note that FS/TEC does not rent, share or sell your contact information to any third parties.

The companies that we have been made aware of are Convention Housing Planners Corp, Expo Housing Services and Exhibitors Housing Management. Please let us know as soon as possible if another company reaches out to you.

FS/TEC is not utilizing the services of any housing agent or third party and the host hotel will never reach out to attendees to solicit booking rooms. Please only make your accommodations using the link in your registration confirmation email.

For just $99/year, members gain access to exclusive industry insights, expert advice, actionable strategies, and premium content to help grow their business. Don’t miss this limited-time offer!

Informa is a leading international business-to-business information services group that connects people with knowledge to help them learn more, know more, and do more. Through its Informa Connect division, the company delivers content-led live and on-demand events, training, and specialist content to businesses and professionals across various industries.

As part of the Informa family, FS/TEC benefits from global reach, industry expertise, and the infrastructure necessary to host gatherings that assemble key decision-makers and financial partners in environments specifically designed for meaningful business connections and actionable insights across the convenience retail landscape.

Informa Connect is dedicated to creating experiences that deliver positive impact while minimizing environmental footprint. Through the FasterForward sustainability program, events like ours will move faster to become zero-waste and net-zero carbon by 2030.

In the future, we will actively help partners, customers, and wider markets achieve their own sustainability goals. By attending FS/TEC, participants will not just gain valuable industry knowledge and connections, but they will also support a more sustainable future for their industries.