Michael Fraccaro

Mastercard Fellow and Former Chief People Officer at Mastercard

Speaker

Michael Fraccaro is a Mastercard Fellow, responsible for advocating for advancements in human capital; deepening industry partnerships to drive our collective commitments to culture and people; and strengthening Mastercard’s position as an employer of choice. Previously, Michael served as the chief people officer at Mastercard for nine years, a period of transformational growth that saw the company more than double its workforce. Michael will formally retire from Mastercard at the end of 2025.

During Michael’s tenure as chief people officer, he was responsible for all human resources functions globally. His dynamic team oversaw cultural transformation, including the launch of The Mastercard Way values, the integration of more than a dozen acquisitions, and the global launch of an AI-driven growth and development platform. He built a leadership system to ensure breadth and depth of talent for short and long-term succession planning and was integral to the Mastercard CEO transition in 2021. He oversaw a comprehensive location strategy with the launch of Tech Hubs in high-growth markets such as India, Ireland and Canada. His leadership has helped forge numerous recognitions for the brand, including “most valued to work for.” In this role, he was a member of the company’s executive leadership team and management committee, and an active participant with the Mastercard Board of Directors.

Prior to Mastercard, Michael spent 10+ years at HSBC in various senior HR leadership roles in Australia and regional headquarters in Hong Kong. He also held senior HR positions in the financial service industry in the Middle East and Australia.

Michael holds a Master of Applied Science, Communication Management from the University of Technology, Sydney, and a Bachelor of Education from the Australian Catholic University. He also has accreditation in change management from the Australian Graduate School of Management and attended leadership programs at Duke Fuqua and INSEAD.

Michael serves as Chair of the Board of the Young People’s Chorus of New York City and is on the Board of the HR Policy Association.