Human Centered Leadership

Course Overview

This programme develops the leadership capabilities required to create high-performing, engaged teams through a human-centred approach that prioritises well-being, development, and empowerment. You will learn advanced techniques to build trust, strengthen team connections, and align personal leadership values with organisational goals to drive sustainable performance and employee retention.

• Strengthen leadership and people management capabilities
• Improve team engagement and organisational performance
• Build confidence in leading with empathy and purpose
• Drive stronger employee retention and workplace culture

What You Will Gain

This course equips you with practical strategies to lead with empathy, transparency, and purpose while maintaining focus on business outcomes. You will gain the confidence to create inclusive environments, build resilient teams, and foster deeper trust that enhances collaboration, productivity, and long-term organisational success.

• Increase confidence in leading diverse and inclusive teams
• Strengthen ability to build trust and employee engagement
• Improve team performance through human-centred practices
• Enhance leadership credibility and organisational impact

You Will Learn

You will learn proven frameworks and leadership techniques that enable you to adopt a human-centred approach, align values with organisational mission, and create environments where teams thrive. The programme focuses on developing the skills required to lead with empathy, promote equity and inclusion, and build resilient teams that deliver sustainable business results.

• Define and apply core principles of human-centred leadership
• Distinguish between traditional and human-centred leadership approaches
• Demonstrate purpose-driven leadership aligned with organisational values
• Employ human-centred practices to promote equity and team resilience

Who Should Attend

This programme will be particularly valuable for professionals who are in positions of responsibility and would like to transform the culture of their departments. This course will align with leaders who are keen to gain insight on how to cultivate inclusive, highly emotionally intelligent, and high performing cultures and teams around them.

Certification Criteria

You must meet two criteria to be eligible for an Informa Connect Academy Certificate of Completion:

• Satisfactory attendance – You must attend all sessions of the course. If, for any reason, you miss more than two hours of the course sessions, you will not be eligible to sit the course assessment
• Successful completion of the course assessment – Assessments will be ongoing and based on in-class participation and activities

Delivered by Annabelle

Annabelle has been training and coaching executives at all organisational levels, as well as entrepreneurs and business founders and owners; in a wide range of sectors for 25 years. She focuses on leadership development, team productivity and business growth, working on the basis that before building the organisation you must first develop the individual.

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement