FREQUENTLY ASKED QUESTIONS
Below you will find answers to questions we get asked more often about the Congress.
HOW CAN I PROCESS A REPLACEMENT?
Please contact registrations@informaPLC.euw2.pure.cloud along with the below details:
- Original Attendee:
- Name of replacement:
- Salutation (Ms,Mr,Dr,prof):
- Job title:
- Company name:
- Company address (including Zip code):
- Phone number:
- Email address:
HOW CAN I AMEND MY DETAILS?
Please contact registrations@informaPLC.euw2.pure.cloud along with your full name, company name, and the details of the amendment.
HOW LONG DO REFUNDS TAKE TO PROCESS?
Refunds take 4-6 weeks to process.
HOW CAN I GET A VISA INVITATION LETTER?
Please note that only registered delegates can request a visa invitation letter, once registered please contact registrations@informaPLC.euw2.pure.cloud with the below details:
- Full Name as shown on passport
- Passport Number
- Date of Issue
- Date of Expiry
- Date of Birth
HOW CAN I ACCESS MY PARTNERING ACCOUNT?
Once registered please allow up to 24 hours for your partneringONE account to be activated and to receive your login information. Please note that you will be able to see other registered companies on the platform and start requesting meetings when partneringONE opens.
If you require assistance with your partneringONE account, please visit PARTNERING or email the team directly at lsxpartnering@ebdgroup.com.
WHERE CAN I FIND THE AGENDA AND SPEAKERS?
Event agenda and speakers will be available to view on the event website.
VENUE INFORMATION
More information on the venue and how to get there can be found HERE
DO YOU RECOMMEND ANY HOTELS
More information on the suggested hotels can be found HERE
HOW CAN I PROMOTE MY ATTENDANCE?
Please visit marketing toolkit HERE.