Marie-Claude Nadeau

Senior Partner at McKinsey & Company

Speaker

Marie-Claude is Senior Partner in the San Francisco office of McKinsey & Company and leads McKinsey’s Global Risk and Resilience Practice. Since she first joined the firm in 2009, she served clients in payments, financial services, retail, and technology on a broad range of topics, from product and go-to market strategy to productivity and risk management.

Marie-Claude is a frequent author and speaker on emerging trends in digital payments and customer loyalty. Her insights have been featured in Forbes, the Harvard Business Review online, InnoTribe New York, and Money2020.

Examples of Marie-Claude’s recent client work include:

▪ Assessing the strategy and developing the business case for a digital-payments play at a large technology company

▪ Developing the business strategy for a global payments company, including designing their approach to mobile-enabled payments and their response to trends such as cryptocurrency and social commerce

▪ Conducting war game–type workshops with senior executives at an e-commerce and payments company to define a medium-term competitive response and strategy

▪ Crafting a consumer marketing strategy, aiding in early-tenure customer segmentation, and conducting innovation sessions at a digital payments company

▪ Analyzing data from approximately 100 million customers at a global digital-payments company to identify target segments and high-value actions, and launching and measuring the impact of targeted campaigns against those segments

Education

▪ McGill University: B. in Electrical Engineering

▪ Massachusetts Institute of Technology: M.S in Technology and Policy1M