Richard Lewis

Director of Operational Risk Oversight at Nationwide

Speaker

Richard Lewis is Director of Operational Risk at Nationwide Building Society, where he leads the oversight of operational risk across the organisation from within the second line of defence. With more than 20 years of experience across the UK retail banking sector, Richard has held senior risk and assurance roles spanning operational risk, resilience, governance and control environments. Throughout his career, he has helped organisations strengthen risk frameworks, improve risk culture and enhance oversight of emerging and non financial risks. He is particularly focused on ensuring risk management remains practical, outcome driven and closely aligned to strategic decision making. Richard is a frequent contributor to industry discussions on operational risk and the evolving role of second line risk functions. He is passionate about helping firms navigate an increasingly complex risk landscape while delivering strong customer and regulatory outcomes.