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Welcome to the Exhibition Manual for SuperReturn US West 2020

Here you will find the relevant information and forms to complete for the event.

If you have any questions, please contact Beth Lloyd-Braiden

Please ensure you read each section carefully and meet the required deadlines.

We look forward to working with you in making this a successful event!

KNect365 Global Finance is committed to improving diversity, equality and inclusion in every industry it operates in, through our agendas and specialist programmes to encourage a variety of demographics. We expect all our participants, exhibitors and sponsors to support this ethos. We will be asking all our stakeholders to take care when designing their stands, promotions and other communications to ensure that our events contribute to promoting equality in the industry. Please see these additional guidelines for all sponsor and exhibitor attendees.


DEADLINES
DEADLINES
  • 100 word company profile & eps logo by return
  • Pass registration by Thursday 30th January
  • Exhibitor declaration by Friday 10th January
  • Hotel reservation - as soon as possible

Please send details to Beth Lloyd-Braiden

YOUR LOGO & PROFILE
YOUR LOGO & PROFILE

If you have not already sent us your company profile please provide the following:

100 word company description plus website address.

Please submit your company profile to Beth Lloyd-Braiden by return. 

Alternatively, please confirm to the same email address if the profile currently online is correct.

This will be used in either the electronic networking app or the event handbook, depending on the event.

Please email your logo as an eps file to Beth Lloyd-Braiden by return.

YOUR PASSES
YOUR PASSES

Passes included in your contract are now registered online. A link will be sent to you shortly with details.

Should you wish to purchase any additional passes, please contact our Marketing Manager, Pippa Wiskin who will share a booking link.

Pass details should be registered as soon as possible. 


YOUR STAND
YOUR STAND

Exhibitors must not exceed their allocated space. Please be sure to check that your stand will fit within your 10x10 space. The Organisers reserve the right to move any items outside the boundaries of your allotted space.

The following are provided for all stands free of charge:

  • 1 x desk
  • 2 x chairs
  • 1 x 230 V power supply

ALL ADAPTERS MUST BE PROVIDED BY EXHIBITORS. KNECT365 WILL NOT BE ABLE TO PROVIDE THESE ON SITE.

Please be advised that you are responsible for ensuring that any equipment or materials brought by yourselves are covered by your own insurance. You should have public liability insurance to cover your attendance at the event.

Complimentary wireless internet will be provided for all exhibitors. If you require a fixed line connection, please contact the InterContinental Los Angeles Century City  directly - Ramona.Burns@ihg.com

The floor plan will be sent for you to select your stand in due course.

COMPULSORY HEALTH AND SAFTEY
COMPULSORY HEALTH AND SAFTEY

As an exhibitor it is essential that you read the health and safety rules.

The Exhibitor Declaration must be completed and returned by Friday 10th January so that SuperReturn are aware what you plan to do at this event. 

If you have a free build stand you must read the rules here and return stand plans, risk assessments, method statements and a copy of the insurance certificate before permission to build is given.


EXHIBITION SET UP & BREAKDOWN TIMES
EXHIBITION SET UP & BREAKDOWN TIMES

Exhibition Build Up*

From TBC on Sunday 9th February 

Exhibition Break Down*

From 14:00 on Wednesday 12th February after lunch

*Please note that these times may change – you will be informed closer to the event if this is the case


VENUE & DELIVERIES
VENUE & DELIVERIES

It is your responsibility to book your courier for both delivery AND collection. It remains a private arrangement between you and your chosen courier company. In addition, it is your responsibility to pay all customs charges; otherwise all the materials may be refused.

Materials can be sent to the hotel no earlier than Friday 7th February.

Please use the delivery label for ALL items being delivered – items not labelled correctly are likely to go missing! 

All goods must be covered by proper customs documents – please mention it is a temporary exportation in order to avoid paying more taxes than expected.  The hotel will not pay any taxes/duties etc and will not accept any underpaid charges. 

Remember – it is your responsibility to arrange for items to be picked up at the end of the event – items must be collected by the end of Wednesday 12th February . You must book the courier and ensure that your items are clearly labelled with your company name and the return address. Items left after this time will be disposed of. Please ensure the collector brings collection instructions detailing the following:

Quantity & description of items being collected

Name of the Event

Date of Collection

Proof of Collection

SUPPLIERS
SUPPLIERS

AV Supplier:

Should you wish to order any AV/screens for your stand, please contact the In House team, PSAV:

George Ortiz: gortiz@PSAV.COM

HOTEL ACCOMMODATION
HOTEL ACCOMMODATION

To arrange accommodation please go to the Plan Your Visit page.

Demand for rooms can be very high, so please book early to avoid disappointment. RiskMinds International takes no responsibility for hotel reservations.

KNect365 does not have a third party hotel booking agency representing this event aside from the above links. If you are contacted to book accommodation by any agency, this is not recommended as they are unknown to KNect365 and the hotel.