The Fine Print
FLEXIBLE REGISTRATION POLICY
Register your team for an all access or digital experience pass today knowing you're covered with our flexible registration policy. Any time 14 days before the event begins, you are welcome to substitute your all access pass for a digital experience pass, or vice versa. Simply contact us, and we will either charge you the difference for upgrading to all access or refund back the price for transferring to digital only.
Registration cancellations or upgrades must be sent to EBDcustomerservice@ebdgroup.com.
Upon cancellation of a presentation slot the full presentation fee is applicable and not refundable. Please contact Oliva Guiliana at oguiliana@ebdgroup.com if you need to cancel your presentation slot.
Since access to the partneringONE system is included in the registration fee, payment is due as outlined above even in the case of non-attendance at the event
Credit card payment is required at check out. Please note that we will not issue refunds for VIP codes that were not entered at the time of registration.
VIP codes - Please note that we will not issue refunds for VIP codes that were not entered at the time of registration.
Sending a replacement
Please do NOT update your personal profile page with the name and contact data of the new attendee or register the new person.
Please contact EBDcustomerservice@ebdgroup.com if you need to process a replacement.