Joanne PhillipsManaging Director – Aviva Direct Wealth at AvivaSpeaker
Profile
Jo Phillips leads the Consumer Wealth business at Aviva, where she and her team are democratising the notion of wealth by making it easier for people to save and invest via a market leading digital platform. Throughout her career Jo has built teams and products that have grown businesses and transformed customer experiences. Prior to joining Aviva she held multiple executive leadership positions at American Express and BlackRock; with career highlights including include transforming American Express’ billion-dollar B2B payments platform and re-imagining BlackRock’s award-winning web and mobile ecosystem.
Agenda Sessions
Power Panel: The CX revolution - how can FIs compete in a hyper personalised world? What do they need to understand about how customers now view the world and why standing still is the fastest way of moving backwards
, 11:05amView Session