This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

September 9-11, 2024
The Marriott Marquis Times SquareNew York

Jill Castilla
President & CEO at Citizens Bank of Edmond


As President & CEO of Citizens Bank of Edmond, a one location $350 million community bank in suburban Oklahoma City, and Chairman of Citizens Bancshares, Inc., Jill Castilla is a nationally recognized innovator in banking and financial technology. Jill currently serves on the 12-member Federal Advisory Council for the Federal Reserve Board of Governors representing the 10th Federal Reserve District. She is a Civilian Aide to the Secretary of the Army, a three-star protocol role, and chairs the SW Graduate School of Banking at SMU. Jill serves on the boards of MetaFund CDFI, Oklahoma Hall of Fame, Castle Creek Capital, Port Authority of Oklahoma City, Mercy West, Humphreys REIF and YMCA. She recently served on the American Bankers Association Board of Directors. Jill is a previous Chairman of the Community Bankers Association of Oklahoma and continues to serve on its Board of Directors. Jill is the 552 ACW Honorary Commander at Tinker AFB. She received national acclaim for projects with billionaire Mark Cuban during the COVID-19 crisis, helping thousands of small businesses and families. Their partnership was awarded Finovate’s Best Fintech Partnership Award.

Jill served in the U.S. Army and Oklahoma Army National Guard and management roles at the Federal Reserve Bank of Kansas City. She holds a master’s in economics from the University of Oklahoma and a bachelor’s in finance from Hawaii Pacific University, where she serves on its Board of Trustees. She attended the University of Wisconsin Graduate School of Banking and Wharton School. Jill’s leadership has earned the industry’s highest accolades including: American Banker’s 25 Most Powerful Women in Banking, Community Banker of the Year and Top Team in Banking, Cornerstone’s Banker of the Year, and Oklahoma Venture Forum’s Economic Impact Award. She has been featured on Bloomberg, Fox News and Yahoo Finance. She and her husband, LTC (retired) Marcus Castilla, are parents of an Army officer, Naval Academy midshipman & an incoming Army ROTC cadet.

Agenda Sessions

  • Power Panel: Why Reimagining Customer Experience Is Vital For Financial Institutions To Compete In A Hyper Personalised World. What Do You Actually Need To Do To Deliver Better End To End Customer Journeys? How Can Banks & Fintechs Collaborate To Create A Customer Centric Ecosystem? What Lessons Can Be Learnt From Other Industries About Monetising Data Beyond The Services You Already Offer?