September 8-10, 2025
The Marriott Marquis Times SquareNew York Lola DeMoonSenior Product Manager CX UX UI at Bank Of The WestSpeaker
Profile
Lola DeMoon is VP of CX/UX at Bank of the West, BNP Paribas, where she focuses on the dynamic and evolving needs of B2C and B2B. Lola is committed to building products, driving innovation, and working to ensure that all channels are leveraged to bring a best-in-class customer experience to Commercial and Corporate Banking clients.
Agenda Sessions
Power panel: Walking the CX talk - how financial institution can deliver outstanding omni channel CX & move away from a siloed approach to blend human & digital CX. And how can you measure success?
, 10:45amView Session