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September 9-11, 2024
The Marriott Marquis Times SquareNew York

Lola DeMoon
Senior Product Manager CX UX UI at Bank Of The West


Lola DeMoon is VP of CX/UX at Bank of the West, BNP Paribas, where she focuses on the dynamic and evolving needs of B2C and B2B. Lola is committed to building products, driving innovation, and working to ensure that all channels are leveraged to bring a best-in-class customer experience to Commercial and Corporate Banking clients.

Agenda Sessions

  • Power Panel: Tales From The Frontline - How Can Financial Institutions Deliver Excellent Customer Experience Blending Human & Digital & Get Their Customers To The Right Channel To Profit From Their CX Strategy?