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September 9-11, 2024
The Marriott Marquis Times SquareNew York

Penny Crosman
Executive Editor, Technology at American Banker


Penny Crosman is Executive Editor, Technology at American Banker and its publisher, Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise, Network Magazine and Imaging Magazine.

Agenda Sessions

  • Power Panel: Why Reimagining Customer Experience Is Vital For Financial Institutions To Compete In A Hyper Personalised World. What Do You Actually Need To Do To Deliver Better End To End Customer Journeys? How Can Banks & Fintechs Collaborate To Create A Customer Centric Ecosystem? What Lessons Can Be Learnt From Other Industries About Monetising Data Beyond The Services You Already Offer?