Shruti Patel

Chief Product Officer, Business Banking at U.S. Bank

Speaker

Shruti Patel is Chief Product Officer for the Business Banking Segment at U.S. Bank. She is responsible for delivering an integrated product strategy that connects banking, payments and software for business clients with up to $25 million in revenue.

Shruti has two decades of financial services experience, with a mix of banking, payments and fintech. Prior to joining U.S. Bank, she led partnerships and monetization at Shopify, managing financial services, retail and cross-border partnerships and monetization strategies. Previously, she led digital payments products and partnerships at JPMorgan Chase, managing a suite of embedded payment services relevant to its card and consumer bank customers.

Before Chase, Shruti spent 11 years at American Express where she worked within the Corporate and Merchant Services units, across strategy, business development and product management.

As a testament to Shruti’s accomplishments and leadership in the industry, she was featured in American Banker’s 2023 “Most Influential Women in Payments” list and the top 10 of the “Top 50 Women Chief Product Officers of 2025” list by Women We Admire. Under Shruti’s leadership, the U.S. Bank Business Banking Product team was recognized by Tearsheet as the 2024 Best Service Provider for SMBs.

Shruti resides with her family in New York City and is an avid fan of football and tennis.