Terry O’NeilHead of Connected Commerce, Retail Services at CitiSpeaker
Profile
Terry O'Neil is the Head of Connected Commerce for Citi Retail Services and Head of Strategic Partnerships for Citi U.S. Personal Banking. In this role, Terry expands and redefines Citi's suite of point-of-sale financing capabilities to drive growth for Citi and its partners. This includes the expansion of Retail Services' embedded payment capabilities with the launch of the Citi Pay family of products to boost loyalty and engagement with merchant partners' customers. He also leads the Strategic Partnerships team for U.S. Personal Banking, operating across Citi to identify, design, and onboard relationships with leading Fintech partners creating innovation and transformational solutions across payments, lending, and digital banking.
Agenda Sessions
Power Panel: The CX Revolution - How financial services providers can compete in a hyper personalised world & meet customers at their point of need? What are the key lessons to learn from other industry verticals & from big tech companies about building customer trust?
, 10:15amView Session