Sternwheel helps community banks and credit unions strengthen customer relationships using the data they already have.

Sternwheel is simple - we evaluate 100+ "stickiness" factors, including dormant cards, stopped ACHs, and abnormal transfers. Bank retail teams get weekly emails showing which customers to contact and why (prioritized red-yellow-green); and a monthly report connecting metrics improvements to team actions.Sternwheel uses anonymized transactional data, meaning minimal compliance issues and no implementation period. Banks get the email within a few days of sending the file – and need only pick up the phone.