This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

September 9-11, 2024
The Marriott Marquis Times SquareNew York



Talkdesk® is leading the charge to rid the world of bad customer experience. We use generative AI to supercharge the contact center and hyper-personalize the customer journey. We provide autonomous virtual agents that resolve customer inquiries independently, intelligent copilots to help agents deliver the highest level of service, and deep analytic capabilities to optimize the customer experience. All these capabilities are built on a cloud-native, customer experience platform with a common data model and shared services. The system is no-code, so you can train and update AI models without relying on data scientists. And if you’re worried about transparency and losing control, we built generative AI observability dashboards to help you root out biases or misinformation. Best of all, if you are in an industry with unique needs and regulations, our industry clouds can help you accelerate ROI with prebuilt workflows and pre-trained AI models. It’s easy to understand why companies that love their customers use Talkdesk.