Informa helps businesses and professionals in hundreds of ways.

Our international portfolio of live events, world-leading research publications, and innovative digital services provide specialists with the knowledge and connections they need to thrive.

FinovateFall
September 9-11, 2026
The Marriott Marquis Times SquareNew York

Veritus

Profile

Veritus is the AI Communications Platform designed specifically for financial services. We deliver compliant AI voice, text, email, and chat agents across the entire lifecycle from customer acquisition through collections.

The Veritus platform orchestrates personalized omnichannel campaigns through a TCPA-compliant outbound dialer and digital outreach platform. Our human-in-the-loop AI workflows help lenders and collections teams engage more customers, improve conversion and recovery rates, and increase agent productivity while maintaining compliance. Integrated capabilities include Agent Assist, automated notes and summaries, and 100% AI-powered QA coverage. Built API-first, Veritus integrates deeply with your existing technology stack.

Veritus helps lenders and collections teams engage customers, service loans, and recover more dollars through AI-powered voice and digital engagement.

  • Customer acquisition: Reach more applicants through their channel of choice and increase conversion rates.

  • Loan servicing: Deliver compliant, 24/7 self-service that lowers servicing costs and improves customer satisfaction.

  • Collections: Increase recovery rates, reduce charge-offs, and lower cost-to-collect.

Every interaction is designed to comply with FDCPA, Reg F, and state-level requirements, PCI-compliant payment capture, and a complete audit trail for every conversation.

The results are measurable. At AWA, one in five AI agent-handled calls now ends in a payment, 67% of customers pay directly on the phone, and 25% of AI agent-collected dollars come from calls that previously went unanswered.

Trusted by banks, credit unions, fintech lenders, and collections agencies, Veritus transforms consumer engagement from an operational expense into a competitive advantage. Backed by Y Combinator.