The Patient Support Services Congress is now part of Patient Pathways: The Copay and Patient Services Congress
The Patient Support Services Congress is uniting with the Copay, Reimbursement and Access Congress to create Patient Pathways 2026, a unified event to explore comprehensive strategies for optimizing patient access, affordability and support services, all in one transformative experience.
FAQs
What is Patient Pathways?
Patient Pathways is the leading patient access event in Philadelphia, with over 500+ attendees across four days. It combines the Patient Support Services Congress and Copay, Reimbursement and Access Congress into one comprehensive event and is the only event on the market covering copay, reimbursement and patient services.
How is this event structured?
Patient Pathways will take place across four days, running November 17-20, 2026 in Philadelphia, PA. November 17-18 will focus on copay strategy and November 19-20 will focus on patient services strategy.
What are my attendance options?
There are 2-day or 4-day passes available, allowing you to choose a focus area with the 2-day pass or gain the complete support strategy with the 4-day pass.
Who attends Patient Pathways?
Our event typically attracts professionals who work at pharmaceutical or biotechnology companies and have responsibilities in the following areas:
- Patient support, patient access, patient assistance and patient services
- Legal or compliance
- Market access or marketing
- Product launch or commercialization
- Pricing and contracting
- Product or brand manager
- Managed markets or managed care
- Copay operations, reimbursement and formulary
- Hub or specialty
Why attend?
Experience compelling discussions, valuable industry benchmarking and extended networking opportunities with peers and thought leaders. Whether you're new to the field or a seasoned professional, our comprehensive sessions will provide essential insights into:
Data-driven strategies that demonstrate program impact and maintain GTN
Automation and AI integration to enrich decision-making and personalize patient support
Complexities of the prior authorization process and best practices to simplify workflow and improve transparency
Innovative technologies and patient-centric approaches that are transforming direct-to-patient programs
Tailored compliance and operational content
Patient Support Services Congress becomes Patient Pathways: The Copay and Patient Services Congress 2026
Expect the Same Powerhouse Program: Igniting Innovation in Patient Support
Year after year, our meticulously crafted agendas deliver a perfect blend of policy updates, strategic insights and technical expertise, ensuring that you leave with actionable takeaways to revolutionize your patient support initiatives. Take a look at last year's highlights:
Executive panel featuring industry leaders discussing top patient support challenges and 2026 marketplace trends
In-depth case studies on AI-powered hub services and the revolutionary direct-to-patient distribution channels
Diverse session formats: expert panels, spotlight sessions, interactive benchmarking
Data-driven sessions on measuring program impact, ROI and balancing costs vs. outcomes
Elevated Experience Excellence: Where Connections Spark Transformation
Your event experience just got better: the immersive event you've come to know now has an elevated atmosphere of collaboration and innovation. Prepare to be energized, inspired and equipped with a lasting professional network. Explore the experience last year:
Strategically timed networking breaks and luncheons for optimal connection opportunities with peers and industry leaders
Interactive sessions fostering peer-to-peer learning, including a "Ask the Experts" segment for personalized problem-solving
Exclusive closed-door luncheon on accumulators, maximizers, and alternative funding programs for candid discussion and strategic benchmarking
The only event opportunity on the market to unite with both compliance and operational teams
Vibrant evening networking reception for continued discussions in a relaxed, social setting
Audience-Centric Approach: Your Success is Our Priority
Tailored specifically for leaders in patient services, this new format builds a even more robust community of innovators and thought leaders who drive the industry forward. We understand your challenges and have crafted an experience that addresses your unique needs. Take a look at last year:
Content customized for managers, directors, and program heads across patient support, access, reimbursement, hub services, and compliance
Strategic collaborations with key industry partners bringing real-world insights and practical solutions
Dedicated time slots for engaging with speakers and peers, facilitating lasting professional relationships
Focus on creating a loyal access community through exceptional value delivery and year-round engagement
Comprehensive platform for sharing best practices across organization sizes and stages, from startups to big pharma
Engage Qualified Decision-Makers Shaping Patient Support Programs!
Whether you’re looking to generate quality leads, showcase thought leaders, or reinforce your brand, collaborate with us to identify custom sponsorship opportunities to help you reach your business objectives.
Contact Karen Hanover to learn more at KarenH@informaconnectls.com
