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TMRE

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November 14-16, 2022
JW Marriott San Antonio Hill CountrySan Antonio, TX

Raina Rusnak
Consumer Research & Insights Lead at Peapod Digital Labs

Profile

As Consumer Research & Insights Lead for Peapod Digital Labs, Raina leads primary and secondary research initiatives for Ahold Delhaize US brands, including Food Lion, The GIANT Company, Giant Food, Hannaford, and Stop & Shop. She spends much of her focus leveraging data to understand the customer experience for both in-store and eCommerce shopping. Prior to her current role in Insights, Raina spent 19 years on the supplier side of market research, with a focus on customer satisfaction and behavior research. Raina holds a Master’s in Public Policy from American University and earned her undergraduate degree in Political Science from Gettysburg College. In her spare time, Raina endeavors to reach the highest natural point of each U.S. state with her current count at 48 – only Hawaii and Alaska remain!

Agenda Sessions

  • BUSINESS CASE // Alternative Approaches to the Conundrum of NPS

    4:40pm