Monica Eaton

Founder & CEO at Chargebacks911

Speaker

Monica Eaton is the Founder and CEO of Chargebacks911 and Fi911. A recognized authority in payments fraud and dispute management, she has led Chargebacks911’s growth into a global leader, protecting more than 10 billion transactions and recovering over $4 billion in chargeback fraud. Through Fi911, Monica brings issuer-grade automation to financial institutions, modernizing dispute operations and improving accountability across the payments ecosystem. She is also a passionate advocate for diversity in fintech and the recipient of numerous industry honors, including American Banker’s Most Powerful Women in FinTech and the ETA’s 2024 Pay It Forward Award.