10 - 11 February, 2026
InterContinental O2
London
Nathan PearsonGM, Financial Services at PolyAISpeaker
Profile
Nathan leads the Financial Services business for PolyAI, a leader in enterprise conversational AI that builds the world’s most impactful AI agents for customer experience. Prior to this he spent 10 years at HSBC where he led AI and strategic change initiatives to enhance customer experiences for the global International Wealth & Premier Banking (IWPB) business. Nathan's early career was spent at PwC Consulting where he worked on strategy and transformation projects across Financial Services and other sectors.
Agenda Sessions
Power Panel: The CX Revolution - How Can Banks Compete In A Hyper Personalised World With Increasing Customer Expectations??
, 11:05amView Session