InterContinental O2
London
Rachel AltmannCo-founder & CEO at BeHive ConsultingSpeaker
Profile
Rachel Altmann is the co-founder and CEO of BeHive, an internationally recognised behavioural science consultancy helping banks and fintechs turn customer insight into measurable engagement, usage and long-term value.
She works with financial institutions to apply behavioural science where it matters most: shaping everyday decisions, building trust and loyalty, and making digital products feel genuinely relevant in an increasingly commoditised market. BeHive is trusted by leading global organisations including VISA, Volksbank, Telekom and the World Health Organization to solve complex business and societal challenges at scale.
Rachel’s expertise spans financial behaviour, habit formation, perceived value and trust-building — helping both legacy banks and fintechs design more human-centred, impactful products and experiences.
She holds an MSc in Behavioural Science from the London School of Economics and was named to Forbes 30 Under 30 Europe (2025).
Agenda Sessions
Power Panel: Becoming Truly Customer Centric - As Challenger Banks Continue To Make Significant Inroads Into The Market What Can Incumbent Banks Learn From Them About Redefining Customer Experience?
, 3:40pmView Session