Frequently Asked Questions

Please see the event agenda on the website for the most up-to-date details.

Tell us what you want to achieve, and we'll help you get there! Just contact sponsor@finovate.com our sponsorship team.

We’re always looking for exciting new speakers! If you're an end user (bank, credit union or other financial institution, investor, analyst or unicorn, contact Katie.Gwyn-Williams@informa.com. If you're a solution provider, please reach out to our sponsorship team at sponsor@finovate.com.

We're always expanding our community of partners and associations to reach new audiences.
If you have a valuable prospect list that might benefit our events, please contact Rebecca Nolan at rebecca.nolan@informa.com.

We offer a limited number of complimentary press passes. If you would like to attend, please contact emma.wylie@informa.com.

The attendee list is shared on the ConnectMe app/desktop platform exactly two weeks before the event begins.

You will receive an email on this date with your login instructions.

You can view a snapshot of attendees on the website.

We recommend staying at the Marriott Marquis Times Square as it serves as our event venue and we've negotiated exclusive room rates.

FinovateFall is now a CPD certified event. Attendees can request a CPD certificate after attending the event. For further information on CPD certification please visit: http://www.cpduk.co.uk.

Yes! Recordings of main stage demos and content will be available within two weeks of the event.

Please contact amendment@informausa.com along with the below details:

Original Attendee:
Name of replacement:
Salutation (Ms,Mr,Dr,prof):
Job title:Company name:
Company address (including postal code):
Phone number:
Email address:

Please contact amendment@informausa.com along with your full name, company name, and the details of the amendment.

Refunds take 4-6 weeks to process.

Your pass cannot be split or shared between attendees under any circumstances.

All registrations must be completed with credit card at check out if under $8,000. Once completed, you will receive a paid invoice within 1-2 days and access to the ConnectMe networking app/deskop platform within 24 hours (if open).

If you can’t pay by credit card for payments under $8,000, please contact gf-registrations@informa.com.

Information on cancellation, payment, and replacement policies can be found here.

Yes, on the 6th floor. Please alert an Informa Staff member if use of this room is needed so it can be unlocked.

Yes, on the 6th floor. Please alert an Informa Staff member if use of this room is needed so it can be unlocked.

Please take note of the restrictions and communicate them to Kristen Minick, kristen.minick@informa.com to ensure there are options that meet these needs at each meal.

Recommended dress attire is business casual to business. You'll see a range of attire at the event ranging from hooded sweatshirts to suits.

While you're free to network and book meetings throughout the event, there are designated times in agenda when content pauses to optimize networking in the Exhibit Hall each day.

Once you book a meeting with another attendee through the ConnectMe event platform, a numbered table located in the ConnectMe Lounge in the Exhibit Hall will be assigned to your meeting. In order to use these tables in the lounge, you must have a meeting booked through the platform. Tables may only be used at your designated meeting times.

The app launches two weeks before the event on August 25.

The app closes four weeks after the event on October 3.

ConnectMe can be accessed via the desktop platform at https://globalfinance.connectmeinforma.com.

To download the app, please visit https://www.connectmeinforma.com/download/.

Payments under $8,000 must be paid via credit card. For payments over $8,000, you can request an invoice when checking out online.

Yes, there is elevator access and ramps throughout the building.

Only registered attendees can attend the event.

Yes! After the event, we'll send an email containing links to the main stage demos and content recordings, as well as a photo album.

September temperatures in New York City range from 60° F / 16° C to 75° F / 24° C. It's been on the warmer end over the last few years.

Please note that holders of certain passports may need to apply for a visa in order to attend the event. Informa cannot be held responsible for the refusal to grant a visa, and in such circumstances, Informa will not be responsible for any charges incurred, including but not limited to flight or hotel cancellation costs.

Recordings of main stage demos and content will be available within two weeks of the event.

Please submit your demo application as early as possible. Not only will this give you a better chance of being selected, but also demo fees are discounted in the early-bird application windows. We review applications on an ongoing basis running up to the event, so there is no final deadline; however, we select a majority of the demo lineup over two months out from the event.

Applications for the Leadership Program open twenty-two weeks before the event.

We'll follow up regarding your startup pass selection within five business days.

The Credit Union Spotlight is located in the Astor Ballroom on Level 7 on September 10.

The Executive Briefings are located on Levels 6 and 7 on September 8 and Level 6 on September 9.

We recommend staying at the Marriott Marquis Times Square as it serves as our event venue.

Please refer to our booking page for early bird pricing.

The private briefings are allocated to the following rooms:

Rackspace : Brecht Room - 4th floor
Middesk: O'Neil Room - 4th Floor
Proximus Global - Brecht - 4th floor Turing - Harlem - 7th floor
Upstack: Brecht - 4th floor