Jennifer WhiteSenior Director, Global Banking and Payments Intelligence at J.D. PowerSpeaker
Profile
Jennifer White is Senior Director of Global Banking & Payments Intelligence at J.D. Power, where she influences the financial industry’s understanding of consumer behavior. She has over 25 years of experience in consumer insights and analytics. She leads prestigious studies including the Retail Banking Satisfaction Studies and the Financial Health & Advice Program, which drive critical insight that influence banking strategies across the U.S. and Canada. Her work has been featured in publications such as Forbes, The New York Times, and The Wall Street Journal. Her expertise helps financial institutions enhance customer satisfaction, loyalty, and trust through innovative, data-driven strategies.
Agenda Sessions
Analyst Insight: The Great Rebundling - Who Will Own The Customer Relationship In 2030?
, 5:15pmView SessionQuick Fire Keynote: Fraud In The Age Of AI. How To Respond When The Attacker Has Better Tools Than You. As Financial Crime Becomes Industrialised, How Must Defences Evolve?
, 4:55pmView Session