FAQs
I was contacted by a housing provider that offered to assist with making my Outlook Leadership hotel reservation. What should I do?
Warning from The Outlook Leadership Conference of potential “poachers”: The Outlook Leadership Conference does not release any contact lists to anyone except official show vendors. If you are contacted by any vendor, always ask them to send you details in writing and check our official event website to make sure they are show sponsors/vendors. If you are contacted by a non-official vendor, or are unsure, please provide us with the details regarding these calls or emails. We will follow up aggressively with them. This includes outside companies offering hotel rooms, listings in show directories, lists of attendees/contacts, as well as more standard items for your booth such as A/V or internet.
The companies that we have been made aware of are Convention Housing Planners Corp, Expo Housing Services and Exhibitors Housing Management. Please let us know as soon as possible if another company reaches out to you.
Outlook is not utilizing the services of any housing agent, or third party and the Terranea Resort will never reach out to attendees to solicit booking rooms. Please only make your accommodations using the link in your registration confirmation email.
What is the group rate at the Terranea Resort?
The group rate is $355 + tax per night (based on availability). The group rate expires on July 7, 2025.
What is the age limit to attend Outlook?
The Outlook Leadership Conference requires all participants to be 21+ years.
What time is check-in and check-out at the Terranea Resort?
Check-in time is 4:00pm and check-out time is 11:00am.
Where can I view the conference agenda?
Click here to see the full conference agenda.
Is there wireless internet in the meeting space?
Complimentary wireless internet will be provided throughout the meeting space. Login details will be provided at the conference registration desk.
How do I register for the conference events?
General sessions, meals and receptions do not require pre-registration. Details on selecting the innovation forums that you would like to attend will be provided four weeks prior to the conference.
What are the best options for ground transportation?
Click here for ground transportation suggestions.
Is parking available at the hotel?
Valet parking is $30 for overnight guests.
What is the conference attire?
The conference attire is business casual.
Who is Informa and How Does it Connect to CSP?
Informa is a leading international business-to-business information services group that connects people with knowledge to help them learn more, know more, and do more. Through its Informa Connect division, the company delivers content-led live and on-demand events, training, and specialist content to businesses and professionals across various industries.
As part of the Informa family, CSP benefits from global reach, industry expertise, and the infrastructure necessary to host gatherings that assemble key decision-makers and financial partners in environments specifically designed for meaningful business connections and actionable insights across the convenience retail landscape.
Our Commitment to Sustainability
Informa Connect is dedicated to creating experiences that deliver positive impact while minimizing environmental footprint. Through the FasterForward sustainability program, events like ours will move faster to become zero-waste and net-zero carbon by 2030.
In the future, we will actively help partners, customers, and wider markets achieve their own sustainability goals. By attending Outlook Leadership Conference, participants will not just gain valuable industry knowledge and connections, but they will also support a more sustainable future for their industries.
