FREQUENTLY ASKED QUESTIONS
Below you will find answers to questions we get asked more often about BIO-Europe®. If your question is related to partneringONE, please visit PARTNERING FAQS
HOW CAN I PROCESS A REPLACEMENT?
Please contact EBDcustomerservice@ebdgroup.com along with the below details:
- Original Attendee:
- Name of replacement:
- Salutation (Ms,Mr,Dr,prof):
- Job title:
- Company name:
- Company address (including Zip code):
- Phone number:
- Email address:
HOW CAN I AMEND MY DETAILS?
Please contact EBDcustomerservice@ebdgroup.com along with your full name, company name, and the details of the amendment.
HOW LONG DO REFUNDS TAKE TO PROCESS?
Refunds take 4-6 weeks to process.
HOW CAN I GET A VISA INVITATION LETTER?
Please note that only registered delegates can request a visa invitation letter. Once registered please contact EBDcustomerservice@ebdgroup.com with the below details:
- Full Name as shown on passport
- Passport Number
- Date of Issue
- Date of Expiry
- Date of Birth
HOW CAN I ACCESS MY PARTNERING ACCOUNT?
Once registered please allow up to 24 hours for your partneringONE account to be activated and to receive your login information. Please note that you will be able to see other registered companies on the platform and start requesting meetings when partneringONE opens on September 23, 2024.
If you require assistance with your partneringONE account, please visit PARTNERING FAQS or email the team directly at partneringteam@partneringone.com.
HOW CAN I SET UP A GUEST ACCOUNT?
- Go to you profile page and then over to the Delegates/Guests box located on the right-hand side.
- Click on the Guests tab and then on the button that says, “Invite Guest”.
- Enter the email address of your guest and then click send
Your guest will receive an email with a link that will allow them to log in to your account. During their first-time logging in they will be asked to verify their email address and fill out some brief information about themselves so that you know who is entering your account.
Please visit Partnering specific FAQS here
WHAT'S THE DIFFERENCE BETWEEN THE ALL-ACCESS PASS AND THE DIGITAL PASS?
Our All-Access Pass gives you access to all event elements in Stockholm, November 4-6, 2024. This includes onsite one-to-one partnering meetings, exhibit floor, company presentations and program sessions as well as networking receptions. Additionally, this pass gives you automatic access to digital partnering from November 12–13, 2024, and on-demand content.
The Digital Pass grants you access to BIO-Europe’s digital partnering days from November 12–13, 2024 as well as on-demand access to an extensive library of event content. This includes company presentations, panel discussions, and company showcases.
CAN I PAY VIA INVOICE/WIRE TRANSFER?
Credit card payment is required at check out for all our 2024 events to complete your registration. Once you made the payment, you will receive a paid invoice/payment receipt within 2 working days. And you will also receive an access to our partnering system within 24 hours from registration and payment completion.
WHY DO WE CHARGE VAT?
Why do we charge VAT?
Article 53 of the EU VAT Directive (Council Directive 2006/112/EC) says that for the right of entry to cultural, artistic, sporting, scientific, educational, entertainment or similar events in exchange for a ticket or payment, the place of supply is where the event physically takes place.
As the conference is held in Sweden, the place of supply is Sweden. This means we must add 25% VAT to all delegate registration passes. This is regardless of where your company is based.
Can I claim it back?
Most attendees can claim back their VAT once it has been paid and we are very happy to provide invoices to help you do this.
How can I claim it?
You can claim back VAT, if you are registered for VAT. Contact Tax back international below to help reclaim your VAT.
You can also claim back VAT on your hotel, travel costs and other expenses at the same time. This should allow you to save 20% on many of your costs.
Call Now: +353 18783361
www2.taxbackinternational.com/informa
PRE-REVENUE BIOPHARMA AND ACADEMIC REGISTRATION
Pre-revenue Biotech and Pharma companies, Academic and Tech Transfer Companies/Institutions can benefit from this special offer.
Pay for 1 All-Access Pass and receive 1 x Complimentary All- Access and 3 x Complimentary Digital passes. **Please note this offer will expire on September 13, 2024**
After September 13,2024 : 1 Paid All-Access Pass = 4 x Complimentary Digital passes. **Please note this offer will be valid from September 13, 2024 - November 1, 2024**
In order to qualify for this pass, the following criteria must be met:
- All financing Stages, including IPO
- Be pre-revenue
- Developing therapeutics or diagnostics for which the young company owns the intellectual property; or owning the IP for a platform technology used for drug design or discovery
- OR researcher at a university, hospital, research institute, or government entity
To receive this offer:
- Select the “Pre-revenue BioPharma and Academic Registration” as the delegate type and register the first All-Access paying delegate.
- If your company qualifies for this pass, you will be notified by our registration team within 2 business days with instructions on how to register the additional delegates.
Delegates must be part of the same organization and email addresses must match the company/institution domain stated when registering.
YOUNG INNOVATOR OFFER
To qualify for this reduced rate, Young Innovator companies must meet the following criteria:
- Pre-revenue
- 3 years old or younger
- 10 or fewer employees
- Developing therapeutics or diagnostics for which the young company owns the intellectual property; or owning the IP for a platform technology used for drug design or discovery.
Young Innovator company rates and deadlines:
- €795 September 13, 2024
- €995 October 18, 2024
- €1,195 November 1, 2024
Our team will vet your request and you will be notified of the decision within five working days after submission of your request.
You can apply for this offer using the form here
If you qualify for this offer, you will receive an email confirmation from our Customer Service Team, including a VIP code to register at the discounted rate.
***Young innovator offer is not available for onsite purchase***
HOW MANY PEOPLE ARE YOU EXPECTING AT BIO-EUROPE 2024?
BIO-Europe convenes over 5,500 attendees, representing 60 countries and 2,220+ companies, making the event the industry's largest gathering of biopharma professionals in Europe.
WHERE CAN I FIND THE AGENDA AND SPEAKERS?
Event agenda is available to view here: https://informaconnect.com/bioeurope/agenda/2/
HOW MUCH DOES IT COST TO EXHIBIT AT BIO-EUROPE?
Basic exhibit booths at BIO-Europe 2024 start from 6.600 EUR for 6m² and 12.200 EUR for 12m². The first registration can be booked at a 50% reduction on the prevailing rate. Deadline to book booth space is September 13, 2024. If you want to choose from the full options of booth design & furnishings you will need to book before August 30.
HOW MUCH DOES IT COST TO PRESENT YOUR COMPANY AT BIO-EUROPE?
Onsite Presentation Fees:
- Biotech and Midsize Pharma: EUR 1,250
- Academic Innovator and Next Generation: EUR 715
Digital Presentation Fee
- Biotech and Midsize Pharma: EUR 900
- Academic Innovator and Next Generation: EUR 365
IMPORTANT: Each presenting company will require (1) one presentation fee and (1) one registration fee per company.
Apply by August 12, 2024 to receive priority review
You may also be interested in the Startup Spotlight or the Merck EMEA Advance Biotech Grant Program
VENUE INFORMATION
BIO-Europe will take place November 4–6, 2024 at the:Stockholmsmässan
Mässvägen 1, 125 30 Älvsjö, Stockholm, Sweden
More information on the venue and how to get around can be found here.
BIO-EUROPE 2024 HOTELS
You may book your accommodation directly through the Hotel Map link HERE.
CANCELLATION POLICIES
Information on cancellation, payment and replacement policies can be found HERE
HOW CAN I PROMOTE MY ATTENDANCE?
Please visit marketing toolkit HERE.
I AM NEW TO BIO-EUROPE. WHERE DO I START?
Join the BIO-Europe Newcomer's session on Sunday, November 3,17:00-18:30. Learn best practices to maximize your partnering onsite, how to coordinate partnering with your chosen program sessions, and enjoy a chance to mix and mingle with other first timers.
Still have questions?
If you still have questions, please do not hesitate to contact us:
E: EBDcustomerservice@ebdgroup.com
T: +49 892 3121 7290